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My kobo aura one, 1 year old, doesn't refresh the display
Hello, my kobo aura one, 1 year old, doesn't refresh the display anymore. First the display stayed partial unchanged diagonally. I have tried to reset to factory setting but nothing changed … read more
Josh
Josh
Technician
Associate Degree
22,737 satisfied customers
I have an aura e reader. This isnt the first time that it
I have an aura e reader. This isnt the first time that it got stuck in sleep mode. I was lucky the last two times and it started working again. but it has been 3 days now and is still stuck in sleep m… read more
RandyNetwork Tech
RandyNetwork Tech
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I recharged my kobo e reader overnight and now when I
Hello, I recharged my kobo e reader overnight and now when I removed the charger unit, the screen on the reader says "Please charge your e reader" and I can't turn the e reader on or get rid of this s… read more
Stephen FS
Stephen FS
Owner of an Electronics Repair Shop
Bachelors of Science
94 satisfied customers
Everything is too washed out to read can barely see it. Kobo
Everything is too washed out to read can barely see it … read more
RandyNetwork Tech
RandyNetwork Tech
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My e-reader is blocked on a page and does not respond
Hi, my e-reader is blocked on a page and does not respond toanything … read more
RandyNetwork Tech
RandyNetwork Tech
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Is there a way to charge the e-reader without attaching it
is there a way to charge the e-reader without attaching it to the computer? … read more
Josh
Josh
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Associate Degree
22,737 satisfied customers
I need to know if I can get an app for my desktop so that I
I need to know if I can get an app for my desktop so that I can read my Kobo books on line. I have Windows 10. Currently I have no Kobo e-reader as I' have been unable to recharge it. I have dealt wit… read more
Richard
Richard
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IT Manager, Consultant
3,570 satisfied customers
What steps are required to download books from my desktop to
What steps are required to download books from my desktop to my e-reader. The last 4 to 6 books I have purchased, I have been unable to download to the e-reader using the same procedures I have always… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have had my kobo touch plugged into my computer for recharging
I have had my kobo touch plugged into my computer for recharging but all I have now is a blank white ereader screen and I cannot bring back anything including my home page. What have I done wrong or w… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My Kobo reader is about 4 years old. When using it it showed
My Kobo reader is about 4 years old. When using it it showed charge your ereader... It does not seem to want to charge. Any suggestions.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I am unable to recharge my e-reader. I have tried to reboot
I am unable to recharge my e-reader. I have tried to reboot it through the hole in the back, changed rechargers, and still can't get it to respond… read more
Cris
Cris
63 satisfied customers
Good evening, I had downloaded a new book to my mini ereader
Good evening, I had downloaded a new book to my mini ereader and left it plugged in to recharge . After unplugging my ereader the screen is still showing that it is connected and charged. Is there a r… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I have downloaded the latest update , eveything Synked Ok .
I have downloaded the latest update , eveything Synked Ok . Clicked on disconnect from computer , recieved a message ok to disconnect . Switched off Kobo , recieved message on Kobo updating . I now ha… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
On my Kobo Desktop, the button for the ereader is dark and
On my Kobo Desktop, the button for the ereader is dark and won't react. I've just charged the ereader and want to eject it, but can't get to the eject button because of the 'dead' ereader button on th… read more
Josh
Josh
Technician
Associate Degree
22,737 satisfied customers
my ereader keeps trying to turn on and the screen is flashing.
my ereader keeps trying to turn on and the screen is flashing. how do i fix this. thank you, stephanie… read more
Josh
Josh
Technician
Associate Degree
22,737 satisfied customers
Why does my Kobo e-reader battery not fully charge even when
Why does my Kobo e-reader battery not fully charge even when it's been charging most of the day ?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Im trying to set up a kobo touch reader for a friend. Neither
I'm trying to set up a kobo touch reader for a friend. Neither of us is good on a pc! the reader isn't connected to the pc; it's switched on and in sleep mode. I brought up the kobo website, got to th… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I need to charge my reader - I plugged it in and it does not
I need to charge my reader - I plugged it in and it does not register on my computer as a device and is not doing anything… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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