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My kobo e reader will not charge. I've done all i can do. it…

Customer Question
My kobo e reader...

My kobo e reader will not charge. I've done all i can do. it goes to recharge. where can i get s new cover for the e reader ?

Technician's Assistant: What's the make/model of your device? How old is it?

Kobo eReader Touch 2012 or 2013

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I tried to charge it w the computer

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Also w a wall outlet it turns on for a second then turns to please recharge then the screen turns black and no power..how do i get a new cord ?

Submitted: 8 months ago.Category: E-Readers
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Answered in 7 minutes by:
11/10/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,928
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 8 months ago
Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 8 months ago

Hello!

I just wanted to take a moment to check back with you to see if you need more assistance. If you are all set, I would appreciate it if you could take a moment to rate my service with 5 stars, at the top of the page. If you need further assistance, just let me know using the reply box provided so we can work together to solve the issue.

Thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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