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Cannot remember both gmail address and password. 2016

Customer Question
Cannot remember both gmail...

Cannot remember both gmail address and password

Technician's Assistant: What's the make/model of your device? How old is it?

2016 CE0682

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

TRIED TO GET IN TONITE AND HAD TROUBLE HAVENT USED IT IN A WHILE NOT TECH SAVEY

Submitted: 8 months ago.Category: E-Readers
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Answered in 5 minutes by:
11/10/2017
Electronics Technician: Richard, Customer Service replied 8 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,142
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please when you were last able to sign into your account?

Please let me know

Thank you

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