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I bought 3 books on 14 October. I have tried everything
I bought 3 books on 14 October. I have tried everything suggested an still have NOT been able to download them . I have only ever had 1 password ***** yet it says it is incorrect. My wifi is correct. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,114 satisfied customers
I just bought a Kindle E reader 6....have had a couple of
I just bought a Kindle E reader 6....have had a couple of Kindles in past that had the buttons on botton of device so I need some help in registering this new kindle. I want to use my old account as I… read more
Cris
Cris
1,332 satisfied customers
I have recently been connected to the NBN. All's well in
I have recently been connected to the NBN. All's well in every respect except I cannot download onto 'Margaret's kindle' a book I wish to buy. I have paid for the book and it has not appeared in my li… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,114 satisfied customers
I have bought a new kindle paper ,my old one has now had
i have bought a new kindle paper white,my old one has now had it.i need to know how to connect to this one using same password ***** if i can transfer my books as some i have not read yet.thank you sy… read more
Nathan
Nathan
Bachelors of Science
26,098 satisfied customers
I have a kindle touch E- reder and I can't conet to my wi fi
Hi my name is***** have a kindle touch E- reder and I can't conet to my wi fi I forgotten my password ***** I don't know how to … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
587 satisfied customers
Have account with you. Somehow we have up dated with sparks,
Hi I am Judy Wylie and have account with you. Somehow we have up dated with sparks, New Zealand and now I can't get out of the passward … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,114 satisfied customers
It says I'm off wifi. Couple years old. I have no idea how
I have no idea how to trouble shoot. It says it;s almost full. I try to get rid of books but it doesn't work. … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
I have a kindle fire. I just purchased an e book, The Glass
I have a kindle fire. I just purchased an e book, The Glass Castle, but not showing up on kindle. … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My kindle is connected to wifi but I cannot seem to browse
My kindle is connected to wifi but I cannot seem to browse the store. I restarted the kindle twice but nothing is working. I also went on my iPad to down load a book for the kindle and it said it woul… read more
Nathan
Nathan
Bachelors of Science
26,098 satisfied customers
We have changed our settings on our computer - deleted our
We have changed our settings on our computer - deleted our wi-fi because we were having much trouble with the router, etc. So now I am wondering how I can buy books for my Kindle?!? … read more
Cris
Cris
1,332 satisfied customers
When I pull up the kindle app on my computer and log in it
When I pull up the kindle app on my computer and log in it doesn't recognize my password. When I go to my amazon account and type in the same exact username and password ***** logs in just fine. Why i… read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
448 satisfied customers
I am having problems trying to purchase kindle books. The
Hi I am having problems trying to purchase kindle books. The message I have been getting is " the kindle store is currently unavailable. This is over a period of 5 days. Can you help? … read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
The connenctiion point is broken on my old kindle so cannot
the connenctiion point is broken on my old kindle so cannot plug It into set my new kindle up have new kindle plugged in what next… read more
Nathan
Nathan
Bachelors of Science
26,098 satisfied customers
I have no idea on how to use a Kindle but want to buy one.
I have no idea on how to use a Kindle but want to buy one. I have wi-fi. How does it download ?… read more
Nathan
Nathan
Bachelors of Science
26,098 satisfied customers
Cannot access Kindle book store, keeps asking for password,
Cannot access Kindle book store, keeps asking for password, I have never initiated a password, very slow to respond as well.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
I am having problems with my Kindle. I cannot get on to our
I am having problems with my Kindle. I cannot get on to our wireless and my Kindle has dropped all of my archived books. I have tried everything that is listed in trouble shooting with no success. Do … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have been trying to register my new kindle all day without
I have been trying to register my new kindle all day without success. I finally got a wi-fi site but it would not accept any attempt to type in a password XXXXX I contrived. What a waste of time! I pu… read more
John
John
Bachelor's Degree
5,556 satisfied customers
My wife has an older Kindle...software version 2.5.6 (501108064),
My wife has an older Kindle...software version 2.5.6 (501108064), serial number B004182192363841. It is registered to XXXXX XXXXXman. I have bought a new Kindle, new UPC # XXXXX 14916 01023 3. Both my… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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