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Related E-Readers Questions
I have a Kindle Paperwhite that just froze on the home
I have a Kindle Paperwhite that just froze on the home screen. I have recharged it and rebooted it but it stays frozen… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
My kindle has frozen (kindle keyboard). I have tried holding
My kindle has frozen (kindle keyboard). I have tried holding the on/off switch for up to 30 seconds and pressing the reset button with the tip of a paperclip and neither action has cleared me screen. … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle Fire was working earlier today, but now it will not
My Kindle Fire was working earlier today, but now it will not turn on. I took it out of the case and tried to turn it on with no response. I had charged it last night, so I don't think that is problem… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
brought our kindle hd out tovisit nmy brother and his kids,,,worked
brought our kindle hd out tovisit nmy brother and his kids,,,worked fine last night but when I wwent t turn it back on there was nothing there… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
My Kindle reader is frozen on a blank screen for Quiz Word
My Kindle reader is frozen on a blank screen for Quiz Word Search. I have tried turning it off and on but it doesn't change. How do I get it to restart?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
my kindle has been frozen since last night. The battery is
my kindle has been frozen since last night. The battery is also not running down. I cannot shut it down. Ann… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
I was looking at Facebook and my kindle just quit. It is still
I was looking at Facebook and my kindle just quit. It is still on facebook but the screen won't move. I tried to turn it off but it won't turn off. It shows that it is charged. Please tell me what to … read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
my kindle is about a year old, it will not charge, the green
my kindle is about a year old, it will not charge, the green lite turns on and then it will not do anything the orange will not turn on and it says battery too low to power on and it will turn off.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
I have a kindle fire HD regular size. I received it for an
I have a kindle fire HD regular size. I received it for an Xmas gift December 2012. At 11:13 am eastern time today it froze up on me. I was on Accu weather watching a radar loop for Charleston SC. It … read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
My kindle screen has frozen, but I still get sound, I have
My kindle screen has frozen, but I still get sound, I have tried trouble shooting. but it wont even switch off or do anything that is recommended to try… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
kindle does not charge. not working with wall charger or USB.
kindle does not charge. not working with wall charger or USB. Is it the charger? I haven't used it in about 1 month.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle isn't charging anymore and it isn't my charger for
My kindle isn't charging anymore and it isn't my charger for I tried another charger and it doesn't work either. It just suddenly stopped. What could be the problem?… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My kindle is frozen and the reset procedure wont work either.
My kindle is frozen and the reset procedure won't work either. Completely unresponsive. I charged it overnight so it isn't that. Any thoughts? thanks… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle, a year old - Keyboard 3G, is frozen. It is fully
My Kindle, a year old - Keyboard 3G, is frozen. It is fully charged. I downloaded 3 books last night and it's been frozen since. I tried holding the on/off button for 15 sec. and it reboots but when i… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I dropped my kindle and now it is frozen. Its not responding
I dropped my kindle and now it is frozen. It's not responding to any of the keys, it won't turn off or reset, I even took the battery out and it's still frozen. Anything else to try?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
After the purchase of a new book it did download after it said
After the purchase of a new book it did download after it said not to turn off the kindle that it was downloading new data. The kindle did open, then it froze on a page and just stayed frozen. I turne… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my Kindle 3G screen wont change, none of the buttens are responding.
my Kindle 3G screen wont change, none of the buttens are responding. This happened a few hours ago and I was able to reset it while it was plugged in. but now its frozen again and that's not working. … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle has frozen on me. The screen shows the last page,
My Kindle has frozen on me. The screen shows the last page, that I read. I can't page forward or back. There's nothing in the right hand side cursor window. I've tried to turn it off and on - no luck.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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