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I have bought two books but they won't appear on my Kindle.
I have bought two books but they won't appear on my Kindle. I have gone to my list and sent them several times. … read more
Harry
Harry
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I just bought 4 books in a series and they show up greyed
I just bought 4 books in a series and they show up greyed out in my Kindle and won't down load … read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
Have a problem. But please first tell me about your charges.
Have a problem. But please first tell me about your charges. … read more
Harry
Harry
2,295 satisfied customers
I have no memory to download any more books. I could not
I have no memory to download any more books. I could not find a way to move things to the cloud so I told it to "reset" Now, I have to re-register the kindle. The kindle is older and I have a newer ki… read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
On my samsung 8 i have tbe kindle app. I was going to read
on my samsung 8 i have tbe kindle app. I was going to read today and looked at my books and there are 2 its says personal letters with a k in a cirle on it. I didnt xow load them. And its wanting a pa… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,613 satisfied customers
I am attempting to manually update my Kindle 2nd Generation
i am attempting to manually update my Kindle 2nd Generation Wireless. I have downloaded the correct software versions and then copied them to my Kindle root direcetory, as instructed. I followed onlin… read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
I can't get my Kindle account to take a new payment method.
I can't get my Kindle account to take a new payment method. I've tried it via the webside and tried it on the device itself. My Amazon account shows that its been changed, but I still can't purchase u… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,236 satisfied customers
I am having trouble connecting to wifi to get on the store
I am having trouble connecting to wifi to get on the store with our reader. I thought in the past we just hold down the middle button - I have tried various ways to connect. Our other devices all conn… read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
I have an older Kindle and it has been trouble free until last
I have an older Kindle and it has been trouble free until last night. I used it for 1/2 an hour then shut it off using the slide wake/ sleep. I have been using it regularly so I thought I would charge… read more
Kriptokrit
Kriptokrit
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1,320 satisfied customers
I just red your solution for reading kindle books on a kobo
I just red your solution for reading kindle books on a kobo glo reader and I was very interested by your answer. I just proceeded as you told, downloaded DRM REMOVAL and Calibre but I get a big proble… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I got my kindle one year ago on Mothers Day. Yesterday as
I got my kindle one year ago on Mother's Day. Yesterday as I was reading a message came on saying that they were updating and not to turn it off until it was done. Then a few hours later I got the low… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
WHile getting into bed my elbow hit my kindle and now it doesnt
WHile getting into bed my elbow hit my kindle and now it doesn't work. It has a few letters on it. The battery is full. It does not turn the pages and there are a few scratchy lines on it.I can turn i… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I have bought many Kindle books (100 +). I have recently
I have bought many Kindle books (100 +). I have recently bought my wife a second Kindle. I cannot copy my books to her Kindle without encountering the ridiculous, restrictive and totally stupid DRM re… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,236 satisfied customers
My 2nd generation (keyboard) Kindle is malfunctioning as of
My 2nd generation (keyboard) Kindle is malfunctioning as of about a month ago. For one, I can no longer use the "previous page" function; when I hit that button it just doesn't work. Also, in a word g… read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
IHAVE PURCHASED RED MIST AND READ WHAT I THOUGHT WAS MY BOOK
IHAVE PURCHASED RED MIST AND READ WHAT I THOUGHT WAS MY BOOK ONLY TO FINDIT WAS THE SAMPLE AND I SHOULD BUY THE BOOK TO FINISH READING IT.I CANNOT BRING UP ANY OF MY PURCHASES.. THE SETUP YOU HAVE FOR… read more
John
John
Bachelor's Degree
5,533 satisfied customers
My kindle played a song, which I dont have in the library,
My kindle played a song, which I don't have in the library, and would not stop even when switched off. Do you know how that is possible?… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,236 satisfied customers
The screen in the background is is a very dark dark gray.
The screen in the background is is a very dark dark gray. I can barely see the lettering. But the buttons work, I can see the changes for the Home, Menu, etc bottons. In the upper right corner cover a… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Toyota: I own a Kindle Touch but it wont work with the lighted
I own a Kindle Touch but it won't work with the lighted cover. I have bought two covers: the first light worked if I pushed hard on the Kindle, the second won't work at all. Should I return the Kindle… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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