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Related E-Readers Questions
I can't re-set my kindle in any way. At the moment the
Hi there, I can't re-set my kindle in any way. At the moment the screen is stuck on the screensaver and I can't get out of it. When I plug in a charger the screen goes away and it goes into a book, an… read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
I have a first generation reader that will not turn on.
I have a first generation reader that will not turn on. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,257 satisfied customers
I have a Kindle Paperwhite. It appears to be locked on the
I have a Kindle Paperwhite. It appears to be locked on the screensaver (I have the Amazon case that puts it in sleep when the cover is closed). I have attempted to recharge it for 2 days now and the l… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
My Kindle Paperwhite got frozen on a screensaver. I left it
Hi! My Kindle Paperwhite got frozen on a screensaver. I left it with mains charger overnight, still showing orange light. I tried pressing the power button for 1 minute and then briefly again. Nothing… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,257 satisfied customers
I have a Kindle Paperwhite that has suddenly stopped
I have a Kindle Paperwhite that has suddenly stopped working. The battery is charged but I don't get anything except a screensaver type page. I went to Office Depot where I bought it and they didn't s… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,237 satisfied customers
I turn on my Kindle and get the message: Do you want to shut
I turn on my Kindle and get the message: Do you want to shut down your Fire? Nothing happens when I push either : Cancel OR Power off. … read more
technicalcat
technicalcat
Computer Science
303 satisfied customers
My 2 yr. old Kindle paperwhite just would not turn on last
My 2 yr. old Kindle paperwhite just would not turn on last night. It's completely charged, but when I press the button, it blinks and then goes off. Is it DEAD?? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
I have a Kindle Paperwhite. It only displays the Tree
I have a Kindle Paperwhite. It only displays the Tree screensaver. I can't seem to turn it on or off. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,257 satisfied customers
My kindle paperwhite has a frozen screen. I figure the
my name is***** kindle paperwhite has a frozen screen. I figure the battery must have gone critically low, since this morning when I plugged it into my computer, the computer couldn't even see it. It'… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
My paperwhite has suddenly quit. I am getting a clear screen
My paperwhite has suddenly quit. I am getting a clear white screen with a low battery on it but it does not take a charge. What do I do?… read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
I was happily reading my Amazon Kindle (the one with the
I was happily reading my Amazon Kindle (the one with the quirty keyboard, I've had it for three years) and it suddenly died on me. Thought it was a dead battery, but when I slid the power switch nothi… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,237 satisfied customers
I left my Kindle (turned off) for several weeks while I was
I left my Kindle (turned off) for several weeks while I was away. When I got bck, it had a screen message "Your battery is empty". I've had it plugged into a wall scoket for 36 hours, with no chnge in… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My Kindle froze up last week while I was playing Scrabble.
My Kindle froze up last week while I was playing Scrabble. I charged it and then held the off button for 20 seconds. I noticed later that I had lost all my archived books -- perhaps 35 or so. Is there… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My kindle is frozen. Wont turn off, none of the buttons are
My kindle is frozen. Won't turn off, none of the buttons are responsive. first time this happen, what do I do?… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My kindle failed to open. No light on the switch. Plugged in
My kindle failed to open. No light on the switch. Plugged in the charger, no light, no charge.... Bruce… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
having trouble turning off Kindle. Screen stays white and
having trouble turning off Kindle. Screen stays white and does not go to sleep to turn the screen black.… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
Hi my kindle is stuck on the last book i read and wont let
Hi my kindle is stuck on the last book i read and won't let me acess any other book in my downloaded books.Please help… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My Kindle has been acting up for the past 10 days - when I
My Kindle has been acting up for the past 10 days - when I wake it it has been going to the Kindle logo and has not gone to what I am reading. Now it isn't waking up even though it is fully charged. W… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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