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I got an ereader as a gift sometime ago(less than a year-I
Hi! I got an ereader as a gift sometime ago(less than a year-I think it was Christmas), and have used it quite a bit … read more
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I have an Amazon fire tablet, and for the last 2 days it has the wrong time on it. We had a severe storm here 2 nights ago and it has been off in the time ever since I went into the clock and tried to… read more
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I cannot get my kindle to open. I have had it for a number
I cannot get my kindle to open. I have had it for a number of years and had no trouble until now. It is fully charged and when I press the 'on' switch the green light comes on and then nothing - can I… read more
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Second opinion] I have a kindle that is about 2 years old.
Second opinion] I have a kindle that is about 2 years old. Suddenly i can't use it. Is that because it's too full and how can I delete some of the selections?… read more
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Russell H.
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I am not able to go to the Kindle Store. I get message all the time that Kindle store is currently unavailable. Try again at a later time. I already tried 3 times in the span of 6 hours … read more
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My kindle reads that the store is unavailable. Try again. I cannot get off the screen … read more
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Hello. It is totally stuck. I cannot turn it on. I tried also to soft and hard reset it after leaving it overnight to charge. One question: how much does your service cost? … read more
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Cory
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my 12 yr old grandson and I used my kindle yesterday for a
my 12 yr old grandson and I used my kindle yesterday for a couple of hours (about 3 to 31/2 hours) and last night I plugged it in to charge it up for the next day and this morning I went to turn it on… read more
AnswerManRob
AnswerManRob
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My Kindle is stuck, saying it is unable toconnect but it is
My Kindle is stuck, saying it is unable toconnect but it is in the same location it has been for the past months when it worked fine. Nothing happens when I push any of the buttons except the "c" lett… read more
AnswerManRob
AnswerManRob
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There is something wrong with my kindle. I havent used it in
There is something wrong with my kindle. I havent used it in about a month. Now after charging it, i try turning it on and using it and it is really, really slow. And it cant load any books. The home … read more
AnswerManRob
AnswerManRob
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Hi! I bought Kindle 2 about 2 months ago. Today, I gave my
Hi! I bought Kindle 2 about 2 months ago. Today, I gave my grandma a book to read. When I returned, she showed me Kindle with a frozen screen (i don't know what she did). I reseted Kindle, holding the… read more
AnswerManRob
AnswerManRob
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My Kindle was purchased this past December and has worked fine
My Kindle was purchased this past December and has worked fine until yesterday. I used it in the morning, took a trip by air, and when I pushed the start slide later in the day it would not go on. I t… read more
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I have a kindle I bought about 2 years ago. I charge it by
I have a kindle I bought about 2 years ago. I charge it by plugging it into my pc and it loads pretty quickly a good charge. The charge lasts about 3 hours max. Lately when I open it the screen saver … read more
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my kindle will not display - the screen is blank. this is
my kindle will not display - the screen is blank. this is the second kindle with same problem. This time I have taken time to: 1. restart it........it flickers and then is still blank, 2. make sure th… read more
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I slid and released the power button on my kindle multiple
I slid and released the power button on my kindle multiple times but it still wont wake up, what should I do?… read more
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I have a Kindle that Ive had about 2 weeks and this morning
I have a Kindle that I've had about 2 weeks and this morning I tried to turn it on and nothing happened. No green light - nothing. I just tried to plug it in and see if it needed to be charged, but st… read more
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Mike
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My Kindle, that I have had about 6 mos. went cubistic when
My Kindle, that I have had about 6 mos. went "cubistic" when I turned it off. Just black and white screen with different angles. It will not resopnd to any command..… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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