E-Readers

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Related E-Readers Questions
Cannot unlock when swipe surface. Within minutes prior to
cannot unlock when swipe surface JA: When could you last access your device? Customer: within minutes prior to problem JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this… read more
Harry
Harry
2,492 satisfied customers
Thought I lost it so deactivated. Found it later same day.
Thought I lost it so deactivated. Found it later same day. How to reactivate? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,818 satisfied customers
I can't get it to go back to beginning of book. All I know
All I know is that it's a Kindle e-reader that was given to me last Dec. … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My kindle won't open, Started last night - all I have done
Started last night - all I have done is to hold the on/off switch for 15-20 Seconds. I get an opening screen and a power off dialog box that asks whether I wish to cancel or shut down my kindle - I push down the "button" and nothing happens. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
Cant open my kindle to read my book. Tryed to turn it on
cant open my kindle to read my book JA: How long has this been going on with your Kindle? What have you tried so far? Customer: tryed to turn it on dont turn on JA: Anything else you want the E-reader… read more
Cris
Cris
1,332 satisfied customers
Won't let me swipe to unlock. 30 minutes ago. I was reading
30 minutes ago. I was reading a sample book, then placed an order for the book. the order went through but could not open … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,746 satisfied customers
I purchased a Kindle Paper about a month ago and I put it on
I purchased a Kindle Paper white about a month ago and I put it on to charge last night and now it will not open so that I could finish the book I was reading … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
My kindle paper will not open the screen is lit but when I
my kindle paper white will not open the screen is lit but when I go to swipe it I get no response. … read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
42,855 satisfied customers
My sister got a kindle reader 2 years ago and never had it
my sister got a kindle reader 2 years ago and never had it set up and now she wants to try to read with it . i have deen chargeing it for about 2 hrs and all i get is if you want to shop you can but i… read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
After I turn kindle on, swipe to unlock will not unlock, two
after I turn kindle on, swipe to unlock will not unlock … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,746 satisfied customers
I purchased a refurbished Kindle paperwhite 3 or 4 months
I purchased a refurbished Kindle paperwhite 3 or 4 months ago. Now the display is all messed up and you can't go to "Home". … read more
Louie
Louie
Senior Technician
Associate Degree
10,773 satisfied customers
My kindle paperwhite froze after I downloaded a book. I
My kindle paperwhite froze after I downloaded a book. I can't swipe to unlock. It does charge. … read more
Steve G.
Steve G.
Engineer
593 satisfied customers
My kindle will not open when I swipe to unlock. It has a
My kindle will not open when I swipe to unlock. It has a screen with big letters on it which I have never seen. … read more
Nathan
Nathan
Bachelors of Science
26,080 satisfied customers
Device 2 years old june 2 suddenly not responding to
device 2 years old june 2 suddenly not responding to attempts to turn page.Did not work for a week then was okay for 2 days and now not responding again … read more
Louie
Louie
Senior Technician
Associate Degree
10,773 satisfied customers
Nothing works, I was able to shut down and reboot, but
Nothing works, I was able to shut down and reboot, but nothing works, won't unlock. Since yesterday there is a Green Line/box around anything I touch/or try to swipe. But, nothing works!?!? … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
I was reading one of the books I downloaded and all of a
I was reading one of the books I downloaded and all of a sudden the screen went white. closed it and waited for a few minutes, turned back on, same thing. So I charged it and again turned it on. The w… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
This A.M. downloaded a book into my Kindle Paper white. My
This A.M. downloaded a book into my Kindle Paper white. My wife was reading the new book when it disappeared. Now I cannot open. It clearly says "Swipe to unlock Kindle" Swiping does nothing.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle Fire will no longer allow me to access my e-mails
My Kindle Fire will no longer allow me to access my e-mails on Yahoo. My computer is fine. I can get into other sites, eg., FaceBook. The message I receive is "Unable to login into your acct. Pls ensu… read more
John
John
Bachelor's Degree
5,554 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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