E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
I wish to transfer from my older ereader to a Kindle Touch
Hi ..I wish to transfer from my older ereader to a Kindle Touch 4th generation (that was my daughters) I have deregistered her from the touch one but am having difficulty re registering myself to hers… read more
Cris
Cris
1,316 satisfied customers
I have been having trouble trying to get 14 of my last books
I have been having trouble trying to get 14 of my last books out of archive. At first I had a problem with my settings but got that straightened out. The problem now is that they are all archived and … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I deregistered my old (4th edition?) kindle accidentally. It
I deregistered my old (4th edition?) kindle accidentally. It was also not updated. Now I cannot register or connect to wifi either … read more
Richard
Richard
Customer Service
50,066 satisfied customers
I have forgotten my password? It's a Wi-Fi MAC Address
havent used it for a few months. Tried 3 weeks ago but gave up. Tried again today but no luck … read more
Expert
Expert
Model no. not known. About six to seven years old. Tried to
model no. not known. About six to seven years old. Tried to buy book, message comes up "Your kindle is unable to connect at this time. Please make sure your are within wireless range and try again. If the problem persists, please restart your kindle from the Menu in Settings and try again." Tried that, same message repeats … read more
Randy***** CellTech
Randy***** CellTech
1,867 satisfied customers
I have updated by Kindle and have tried to order books but
I have updated by Kindle and have tried to order books but it is not responding & no books have been downloaded? … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I have an old Kindle that I cannot get to update as per your
I have an old Kindle that I cannot get to update as per your request. I am connected to WiFi at least I think so and it will not update. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,690 satisfied customers
I have a new computer and new router (same wifi name and
I have a new computer and new router (same wifi name and password) and I am not able to access wifi to receive the books that I ordered. … read more
Jason Jones
Jason Jones
AAS Information Technology
2,501 satisfied customers
I restarted my kindle device and it no longer has the WIFI
I restarted my kindle device and it no longer has the WIFI connection or the library of books that I have bought. my Device info is WI-FI Mac Address:28:EF:01:15:AE:5A, serialno.:B006A0A004271CD5, net… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,492 satisfied customers
I have purched a new book (Omega Force Redemption) and it did
I have purched a new book (Omega Force Redemption) and it did not down load correctly ,it keeps telling me to redo it from archived items which it will not do . If i try to open an old book in my coll… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I cannot access my credit card numbers for either my kindle
I cannot access my credit card numbers for either my kindle or my wife's kindle. I need to to change the credit card numbers!! and her password!! XXX-XXX-XXXX John Molloy. DorothyMolloys Device Info i… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I have a new kindle purchased on line through amazon. I mistakenly
I have a new kindle purchased on line through amazon. I mistakenly stated it would be for use in England and should have said Ireland. I have Netgear installed and now find the Kindle will not accept … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
KINDLE WILL NO LONGER LOG ONTO Wi-Fi. Wats the problem? Wi-F-
KINDLE WILL NO LONGER LOG ONTO Wi-Fi. Wats the problem? Wi-F- Mac Address 28:EF:01:B2:DE:17 Serial No. boo8 AOAO 0422 6151 Version Kindle 3.3 J Freel [email protected]… read more
John
John
Bachelor's Degree
5,547 satisfied customers
I have been using my new Kindle for about six weeks and it
I have been using my new Kindle for about six weeks and it has worked very well. However the link to Wi-Fi now appears to have failed and I cannot go to the Kindle Shop for new material. I have tried … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have been unsuccessful in connecting to my wireless network.
I have been unsuccessful in connecting to my wireless network. I have tried just typing in the password XXXXX also have tried manually. I have tried to change the connection type to ESS (which is my C… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
Hi, Ive lost my whispernet connectivity and wireless. I never
Hi, I've lost my whispernet connectivity and wireless. I never use wireless strictly whispernet it was working fine on Tuesday Nov 1 . I charged the Kindle Wednesday and went to use Wednesday night an… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have purschased books and they have gone into my achives
I have purschased books and they have gone into my achives not my home page Vanessa Silvester Wi-Fi MAC Address 28:EF:01:43:BA:a3 Serial number B00AA0A0112300XA… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
hi the top 1/3 of my kindle screen is white, what should
hi the top 1/3 of my kindle screen is white, what should I do? Adez have rebooted by holding on slide botton on botton of kindle for 20 sec. It is on again however still top section white thus unable … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x