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I just got a new Kindk. My new kindle paperwhite is in
My new kindle paperwhite is in French? How do I get it in English the back button doesn't take me back to a page where I can choose the language. … read more
Harry
Harry
2,219 satisfied customers
Can not remember my wi-fi password all of a sudden my
can not remember my wi-fi password all of a sudden my Paperwhite says I need to register. I have used this device for almost 3 yrs now with no problems. Help … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
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I have a new credit card number. Need to change so my Kindle
I have a new credit card number. Need to change so my Kindle book orders can be processed. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My paperwhite just quit qa couple ofv days ago; I just
My paperwhite just quit qa couple ofv days ago; I just mordered a new one to be delivered Wed Can all my read books and new ordered books mbe transferred to my new paperwhite? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My kindle paperwhite is charged, however, I can't get to
My kindle paperwhite is charged, however, I can't get to next page. A screen pops up that says "power" with 3 selections : cancel, restart, screen off. I have selected restart.....nothing. I am right … read more
Benimur
Benimur
Senior Technician
Associate Degree
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Ihave a new credit card, paperwhite kindle 1 yr old, I just
I just want to buy a book for it with the new card … read more
Aric
Aric
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Run A/V and repair business for over
13,669 satisfied customers
I need to update my credit card info, as the account you
I need to update my credit card info, as the account you have on file has been closed. And I have no idea how to do that and I am sooo anxious to purchase some books thenk you … read more
Josh
Josh
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Associate Degree
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I currently have a Kindle Paperwhite; it has WiFi only, no
I currently have a Kindle Paperwhite; it has WiFi only, no 3g. … read more
Rusty
Rusty
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Associate Degree
2,071 satisfied customers
My Paperwhite has completely died, it will show the Kindle
My Paperwhite has completely died, it will show the Kindle logo but then nothing. O have tried charging it over night and with a different charging system,bstill nothing … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
My kindle is dead all of a sudden. it worked until a few
my kindle is dead all of a sudden. it worked until a few minutes ago, now i can't even do a restart. what can i do? … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
Unable to get updates installed as I don't have WiFi,
Unable to get updates installed as I don't have WiFi … read more
info tech
info tech
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I tried to buy a book at Best Buy and they were unable to
I tried to buy a book at Best Buy and they were unable to sell it to me … read more
Richard
Richard
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IT Manager, Consultant
3,570 satisfied customers
My recharge port has become loose and this makes it hard to
My recharge port has become loose and this makes it hard to recharge. Where can i get it repaired ????? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I think my Kinndle has died.. How do I know for sure and
I think my Kinndle has died.. How do I know for sure and what can you do about it. … read more
info tech
info tech
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Vocational, Technical or Trade Scho
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I'm trying to help my father use the Kindle 2 that he got
I'm trying to help my father use the Kindle 2 that he got for Christmas. My nephew got it for him. He put the Bible on it for my dad. He wants to be able to type in the book and scripture verse and go… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
My kindle keyboard text to speech has stopped working only
Hi my kindle keyboard text to speech has stopped working only for my bible. Restart has not helped. … read more
Richard
Richard
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IT Manager, Consultant
3,570 satisfied customers
I've had a kindle fire for about 3 or 4 years and I LIVE
hi. I've had a kindle fire for about 3 or 4 years and I LIVE with it. Mostly read books. Recently my husband gave me a paperweight. I called amazon help to set it up and they sent me to MCT. spent alm… read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
My Kindle switches off while I'm reading. Then it powers up
My Kindle switches off while I'm reading. Then it powers up again and goes to my home page. Will not return me to where I left off. Dictionary not functioning. What's wrong? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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