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Have bought new kindle - registration help please - already…

Customer Question
Have bought new kindle...

Have bought new kindle - registration help please - already registered as***@******.*** - but have forgotten my password ***** cell nr(###) ###-####

Technician's Assistant: What's the make/model of your device? How old is it?

Brand new CE 0682

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I ordered a new kindle from takealot and it arrived yesterday and I don't know how to set it up. When I want to register, it tells me I'm already registered on my email***@******.***, but I've forgotten my password

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Not yet thanks

Submitted: 10 months ago.Category: E-Readers
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Answered in 6 hours by:
10/7/2017
Electronics Technician: Russell H., Technician replied 10 months ago
Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 12,946
Experience: Several years of occasional experience with aspects of E-Reader technology.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

If you are told that you have already registered - and, if you bought the Kindle tablet from Amazon themselves, using your Amazon account, then you probably have received the Kindle already pre-registered. That's a service of Amazon-sold Kindle devices: they register it to your account, if you order one from them through your Amazon account. It comes already registered! So, no need to register it. Just connect it to WiFi, and use your account, I think.

---------------------------

In case it is needed: To retrieve your password ***** your Amazon account or your 'Kindle account', contact Amazon Customer Support. Call 1(###) ###-#### leave your number, they call you back I think. Their customer service is excellent and they will help you retrieve the forgotten password, after asking you to prove your identity to them - so, expect some questions from them first off.

(If you need further help, let me know.)

- If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

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Category: E-Readers
Satisfied Customers: 12,946
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Experience: Several years of occasional experience with aspects of E-Reader technology.

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