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My Samsung reader stopped working. I can't purchase books
my Samsung reader stopped working. I can't purchase books and it is difficult to control what is on the screen. What do you think is the problem?When I go to purchase a book it says "Sorry, we are una… read more
Harry
Harry
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I have a Nook model #BNTV250 that is a few years old. Screen
I have a Nook model #BNTV250 that is a few years old. Screen is 3 1/2 inches wide by 6 1/4 inches long. It uses software version 1.44. It will no linger support facebook. Is it possible to trade this … read more
Russell H.
Russell H.
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How do I reset password? not accepting my password to sign
how do I reset password? not accepting my password ***** sign on … read more
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Richard
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Nook is charged but when the screen comes up to put in password ***** touch screen does not work … read more
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I received Nook Tablet 7 as gift. I activated it and then
I received Nook Tablet 7 as gift. I activated it and then tried to set … read more
Harry
Harry
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I dropped my Kindle last night and shattered the screen. I
Hi. I dropped my Kindle last night and shattered the screen. I want to purchase a new one. My question is, can I get help to transfer everything over from my old Kindle? I don't know how to do that, i… read more
Josh
Josh
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My Verizon tablet has Nook downloaded on it. But now it is
My Verizon tablet has Nook downloaded on it. But now it is showing unfortunately NOOK has stopped! How do I fix it … read more
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GeekGal
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I recenetly purchased another nook e-reader, old one finally
Hello, my name is***** recenetly purchased another nook e-reader, old one finally got tired. I want you to know new reader is terrible. just touching reader will change from page reading to neutral si… read more
Russell H.
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After buying my last book for my nook, I can't get back to
Hi! After buying my last book for my nook, I can't get back to the main menu that lists all the books I have on it. I can only go to email and back to the book. … read more
Rusty
Rusty
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I just purchased a nook tablet 7. it displays german as the
i just purchased a nook tablet 7. it displays german as the language. how do I change it to engliush? … read more
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I have a nook tablet and I noticed that when I played majong
I have a nook tablet and I noticed that when I played majong and tapped on some of the squares it wouldn't work. Only a few of them wouldn't work and last night when I went to get on it, it booted up … read more
Russell H.
Russell H.
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I accidentally dropped my nook yesterday--about 18
I accidentally dropped my nook yesterday--about 18 inches--onto a hardwood floor. It won't do anything now. I can't bring it up and it won't even turn off. Please tell me there is a way to fix this! I… read more
Viet - Printer Tech
Viet - Printer Tech
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I have gone to the Barnes and Noble order statues site and
I have gone to the Barnes and Noble order statues site and it looks as if they want me to pay again. I HAVE CLICKED ON THE NAME OF THE BOOK OR THE ORDER NUMBER AND THEY DON'T APPEAR ON MY nOOK TABLET.… read more
Jason Jones
Jason Jones
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I just bought a new Nook Tablet and need to add the address
I just bought a new Nook Tablet and need to add the address s to my router. It is a Mac address… read more
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Randy***** CellTech
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how do I download my transfered (already paid for) books to
how do I download my transfered (already paid for) books to my nook? I was going to buy a nookcolor and send my brother my nook for Christmas, but I don't have wifi. can't use one here yet . So the bo… read more
Dr. Fix-It
Dr. Fix-It
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My nook is brand new. It was dropped and the top half of the
My nook is brand new. It was dropped and the top half of the screen has lines across it....I tried to reset it and won't clear. Is there any way to fix it?… read more
Eng. Andres
Eng. Andres
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I have a Nook, but I dropped it the other day and it is not
I have a Nook, but I dropped it the other day and it is not working. Can they be fixed and if so where do I take or send it? My husband gave it to me for Christmas and I would like to get it fixed bef… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
i went on my e reader today and it told me there was new software
i went on my e reader today and it told me there was new software and to go to http://www.nook.com/support to download and transfer software update. i am not very good on the computer but where is the… read more
AnswerManRob
AnswerManRob
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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