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It will turn on and that is all. It is full of books and I
It will turn on and that is all. It is full of books and I can't get anything to come up besides "Kindle fire." My kindle fire is about 7.5 yrs. old … read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
When I last tried to turn off my Kindle, it took three tries
When I last tried to turn off my Kindle, it took three tries of holding the switch to the right for a count of ten (approximately 10 seconds). Now, it will not respond to a turn-on using the same swit… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
My screen holds the image displayed when kindle is off but
my screen holds the image displayed when kindle is off but there are also many crossing lines. I cannot get to home or my book. Any ideas. It is an original kindle and has NEVER had a problem. … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
Yesterday, I uploaded my Book, The Seabird Legacy, and the
Yesterday, I uploaded my Book, The Seabird Legacy, and the book is on sale. Problem is, the cover did not go thru and there is no image. What do I do to get the cover attached and displayed with the t… read more
Richard
Richard
Customer Service
IT Manager, Consultant
49,186 satisfied customers
I dropped my kindle on the concrete 2 days ago. It worked
I dropped my kindle on the concrete 2 days ago. It worked until yesterday. Then it said it needed recharging. I put it on the charger and since then I cannot get it to come on. It has the face on the … read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
My kindle fire will not charge, or hold a charge past 1%.
My kindle fire will not charge, or hold a charge past 1%. It shuts down after approximately 5 minutes. I've tried three different chargers. I have looked at several different stores for a new battery,… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Kindle will not recharge. No orange light comes on but the
Kindle will not recharge. No orange light comes on but the green light still works. Does it have a battery we can replace and if so how do we get to it?… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I have 2 lines down the middle of my screen. I had one for
I have 2 lines down the middle of my screen. I had one for about 2 weeks, and another one just appeared yesterday. How do I get rid of them.… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
Sony ereader PS360, suddenly not able to continue reading book
Sony ereader PS360, suddenly not able to continue reading book I was reading. Screen says "Opening Book" bottom of screen notes PDF ??? have not had this message before. Help… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,222 satisfied customers
I am on holiday in fuerteventura and have been using my kindle
I am on holiday in fuerteventura and have been using my kindle here for the last 2 weeks. Yesterday I recharged it. Now the front page seems to have frozen. The enter password XXXXX XXXXX the front sc… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
Kindle is stuck on a page display and will not change or shut
Kindle is stuck on a page display and will not change or shut down. i tried sliding the power slide across and held it for well over one minute but nothing has changed… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My husband dropped my Kindle 2 and the top 1/4 of the screen
My husband dropped my Kindle 2 and the top 1/4 of the screen is stuck on the last page read while the rest of the screen responds appropriately… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle Touch battery ran out completely. It is not charging now
I inadvertently ran the battery on my Kindle Touch completely out. Now there is an icon showing only an empty battery and a UBS connector on the screen. I've tried to recharge the battery, but the rea… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle 3G opens and lists the books I downloaded. When I try
Kindle 3G opens and lists the books I downloaded. When I try to display the book by pressing Home nothing happens. It goes blank. When I press menu and Shop in the Kindle storea message says that I am… read more
Cris
Cris
1,310 satisfied customers
My Kindle is fully charged although the screen only shows part
My Kindle is fully charged although the screen only shows part of a page with a 1" line going down the center of the screen... Just showing part of script and Im unable to view the Home or Menu or boo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have recharged my Sony Reader and none of the buttons work
I have recharged my Sony Reader and none of the buttons work as the reader says "Loading" at the botoom of the Reader.This caption has been on for about 3/4 of an hour. What does this mean… read more
Eng. Andres
Eng. Andres
Bachelor's Degree
966 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I have an original $259.00 KINDLE. I was using it this morning
I have an original $259.00 KINDLE. I was using it this morning and I shut it off for a while. I came back a while later and turned it on. When I did this approximately 10% of the image that had been o… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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