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Cannot connect Kindle Fire to the internet. Kindle Fire is…

Customer Question
Cannot connect Kindle Fire...

Cannot connect Kindle Fire to the internet

Technician's Assistant: What's the make/model of your device? How old is it?

Kindle Fire is less than 6 months old I cannot connect to internet

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

One week I was using it in Texas , now that I am back to my home in maryland I cannot connect it to my inter net

Submitted: 10 months ago.Category: E-Readers
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Customer reply replied 10 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 10 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 minutes by:
10/6/2017
Electronics Technician: Russell H., Technician replied 10 months ago
Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 12,943
Experience: Several years of occasional experience with aspects of E-Reader technology.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Please tell me, when you try to connect to your WiFi, what happens? are you prompted for a password, when you select your WiFi, or not? or is it that you are refused access? is there any error message? let me know in Reply, and I will advise you.

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Customer reply replied 10 months ago
It will not connect
Electronics Technician: Russell H., Technician replied 10 months ago

OK. When you try to connect to your WiFi, what happens? are you prompted for a password, when you select your WiFi, or not?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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