E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Mu kindle keeps skipping pages, I will be reading a page and…

Customer Question
Mu kindle keeps skipping...

Mu kindle keeps skipping pages, I will be reading a page and then go to the next one and it is blank....it is fully charged

Technician's Assistant: What's the make/model of your device? How old is it?

It is a kindle fire and I don't know how old...more than 5 years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just the last 2 days. I try shutting it down and reopening and re-charging it

Submitted: 10 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 1 minute by:
10/5/2017
Electronics Technician: Viet - E-reader Tech, Technician replied 10 months ago
Viet - E-reader Tech
Category: E-Readers
Satisfied Customers: 41,227
Experience: Troubleshoot issues with E-readers.
Verified

Hi,
I'm sorry about the issue. Have you tried shutting down / restarting it this way: Press and hold the Power on / off button on your Kindle for about 45 seconds, then turn it back on and check?

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Ask Your Own E-Readers Question
Electronics Technician: Viet - E-reader Tech, Technician replied 10 months ago

Does it do anything when you keep holding the Power on / off button on your Kindle for a long time, like for about 45 seconds?

Ask Your Own E-Readers Question
Electronics Technician: Viet - E-reader Tech, Technician replied 10 months ago

Does this issue occur with a particular book or with any book?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Viet - E-reader Tech Your Own Question
Viet - E-reader Tech
Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 41,227
41,227 Satisfied Customers
Experience: Troubleshoot issues with E-readers.

Viet - E-reader Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
It keeps shutting down then taking a time to reopen. Now I
It keeps shutting down then taking a long time to reopen. Now I can't get it to open the book I am reading. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My kindle fire powered off last night and I tried to charge
my kindle fire powered off last night and I tried to charge it both last night and today and the battery shows a red line and it is not charging. what to do … read more
Harry
Harry
2,176 satisfied customers
My kindle fire charge is only lasting about 5 hours. is
my kindle fire charge is only lasting about 5 hours. is there anything I can do or is it toast? … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
41 satisfied customers
My Kindle Fire HD is not charging ... had to turn in my last
My Kindle Fire HD is not charging ... had to turn in my last one in January this year. Exchanged for new one by Best Buy. I do periodically shut it down(turn it off like sites have told me. It charges… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My kindle fire will not turn on. it is lighting up kindle
my kindle fire will not turn on. it is lighting up kindle fire and then goes blank. and it repeats constantly. i push the on button but nothing changes. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
It keeps going dead even when it is charged fully. The last
It keeps going dead even when it is charged fully. The last time it came on by itself after a few days but it has only worked a week this time. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My reader is fully charged and keeps shutting down while I'm
My reader is fully charged and keeps shutting down while I'm reading. Just started last couple of days … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
Device 2 years old june 2 suddenly not responding to
device 2 years old june 2 suddenly not responding to attempts to turn page.Did not work for a week then was okay for 2 days and now not responding again … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I have a kindle paperlight purchased when they were a new
I have a kindle paperlight purchased when they were a new item. I am having trouble recharging battery. I can get orange light to come on. I follow ssuggestions made on this site. Now in box a chargin… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have begun to read an e-book on my Kindle Fire and
I have begun to read an e-book on my Kindle Fire and everyfew pages there is a blank page. I am only in the very beginning of the book but it has happend three times already. Suggestions? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My kindle keeps skipping 5 pages at a time. I have done a
My kindle keeps skipping 5 pages at a time. I have done a hard reset. Reset to factory and still skipping… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I can't get my Kindle Fire to open - the screen goes from light
I can't get my Kindle Fire to open - the screen goes from light to dark to light again. I had tried to shut it down because it wouldn't open, but it won't shut down either. Any suggestions on what I s… read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
41,227 satisfied customers
My kindle will not go to the next page. Is stuck on one page. I have tried shutting it d
My kindle will not go to the next page. Is stuck on one page. I have tried shutting it down, re-charging, etc., no success When I begin again, very sluggish, takes forever to do one thing. But, I was … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My Kindle Fire shut down and will not reopen. I have had it
My Kindle Fire shut down and will not reopen. I have had it on the charger off and on for several days. Nothing! I have been told you can reset the Kindle. How?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My Kindle needs re booting every time I open it and a page
My Kindle needs re booting every time I open it and a page turn is no longer crisp, the finished page fades out and the next page fades in. A fully charged battery lasts only 2 - 3 days with wi if off… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Have just purchased new book and when I reopened Kindle to
Have just purchased new book and when I reopened Kindle to continue book I was reading there was no reaction only a blank page with the heading of the newly purchased book [The Thread]. Have re-charge… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
Bummer! I got to my in-laws and my Kindle (purchased just
Bummer! I got to my in-law's and my Kindle (purchased just over a month ago) went BLANK! I had charged it up before coming, and loaded on some books to read. I have been so happy with this device and … read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x