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Related E-Readers Questions
It is acting strange. The pages turn very slowly. It then
It is acting strange. The pages turn very slowly. It then freezes and then the tree comes on and it reboots. It then goes to the 1 st chapter of the book and if I am lucky I can page through to where … read more
Richard
Richard
Customer Service
50,960 satisfied customers
My kindle device is frozen. Dates from sept 2011. Order
I followed the instructions for holding the on/off button for 40 seconds. retried over several days. It's been fully cgarged but when I put it on charge the light shows orange for about 10 minutes. But is green the rest of the time … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,700 satisfied customers
I have a kindle fire HDX 3rd generation. it is cutting off
I have a kindle fire HDX 3rd generation. it is cutting off for no reason in the middle of reading games and music. Any ideas what is going on. before you ask I do not recall dropping it … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,700 satisfied customers
My paperwhite has become very slow, especially when I turn
My paperwhite has become very slow, especially when I turn it on. Then I get a message saying there is a problem but it eventually comes on. … read more
Cory
Cory
Vocational, Technical or Trade Scho
638 satisfied customers
I tocued the on button a couple times and now it's all
I tocued the on button a couple times and now it's all screwed up......won't open, asks me about language, have to slide with TWO fingers to open anything, can't get online, and the book I was reading… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,700 satisfied customers
Kindle response is very slow and always reverts to page 1 of
Kindle response is very slow and always reverts to page 1 of book being read or back to the index… read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
I was reading using my Kindle and it froze (couldnt advance
I was reading using my Kindle and it froze (couldn't advance or go back pages). Then the print went away and now I can only turn it off and on (the screen lights up, but there's no access to the icons… read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
My kindle keeps freezing up. When I re-boot, (hold on/off
My kindle keeps freezing up. When I re-boot, (hold on/off switch for 20+ seconds), green light comes on and it reloads. When content page finally comes up and I click on the title I want to read, I am… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
I have kobo on my ipad and just lately in the books Im reading
I have kobo on my ipad and just lately in the books I'm reading when I turn the page it goes directly to the next chapter. No matter how many pages there are in any paticular chapter it will not go to… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
One week ago after downloading a book from you my Kindle went
One week ago after downloading a book from you my Kindle went through a reboot or something and then continued to work. Yesterday I downloaded another book. At about the second chapter of this new boo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Having read a complete book is it possible to re-read a specific
Having read a complete book is it possible to re-read a specific chapter,ie ,chapter 7 (out 0f 20) ? If so how to do it ?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Kindle is frozen. Im on the page where the dedication is,
Kindle is frozen. I'm on the page where the dedication is, and it won't advance when I hit the "next page" button, nor will it move to "Home" or "Menu" or anywhere else. I've charged it since this hap… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My wife has had her kindle since Christmas of 2010. It has
My wife has had her kindle since Christmas of 2010. It has worked beautifully until lately. She has problems with it freezing on screen on one thing. We fixed that. One other time we had to re-boot it… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,333 satisfied customers
When I reach the end of a chapter, instead of going to the
When I reach the end of a chapter, instead of going to the next chapter it jumps back as many as 20 chapters. I then have to go through a covulated process to regain my position in the book.… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,333 satisfied customers
I was downloading three books onto my kindle. As the 3rd book
I was downloading three books onto my kindle. As the 3rd book was downloading, it abruptly stopped. Only the first two books downloaded and when I go to open them there is nothing there and only the n… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle will not come on. I used it last night and it worked.
my kindle will not come on. I used it last night and it worked. plugged it in to charge all night, green light was on but it will not come on when I hit the switch. It is connected to a lighted cover … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have the complete Bible installed. How can I move to any
I have the complete Bible installed. How can I move to any book I want without starting at the beginning of the Bible?… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,917 satisfied customers
I purchased the Kindle Bible aand do not know how to select
I purchased the Kindle Bible aand do not know how to select the books and chapters I want to read without paging thru the entire bible (over 49,000 pages). Can you give me the proper procedure? i.e. P… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,917 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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