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Kindle page frozen - can not get to settings. Over noght.
kindle page frozen - can not get to settings JA: When did you last charge your Kindle? Customer: over noght. just turned it on. battery at 100% JA: Have you tried a force reboot (pressing and holding … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a new internet company who gave me my new password,
I have a new internet company who gave me my new password, but when I type it in on my kindle, it says incorrect, but doesn't give me a way to change password. How can I do this? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
The touch screen is not responding! As it was not responding
As it was not responding I have just recharged my Kindle in case that was the problem but still not working. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have 2 kindle .got for christmas. set up mine. was ok set
I have 2 kindle .got for christmas. set up mine. was ok set up husbands and message read my 2nd device. tried to set again so would be his device but no success then discovered my kindle had frozen on… read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
My kindle Fire serial # 0092050543750634 is Frozen. I cannot
my kindle Fire serial # 0092050543750634 is Frozen. I cannot unlock it at all. Please help My cell phone is(###) ###-#### please call I see we can chat now … read more
Cris
Cris
63 satisfied customers
I have a brand new 4th generation.. I have gone into
I have a brand new 4th generation.. I have gone into settings and selected HUGE.When opening a book it is on really small … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
Swiping will not turn the page, It was a gift. It is about
It was a gift. It is about 4" x 6". I got it in April … read more
info tech
info tech
Technician
Vocational, Technical or Trade Scho
16,605 satisfied customers
We just received a new Kindle paperwhite, and when my
We just received a new Kindle paperwhite, and when my husband turned it on, he was offered a choice of languages. Inadvertently, he chose Russian, and though we have a printed manual describing how to… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I think my Kindle may have died. A few weeks ago, it started
I think my Kindle may have died. A few weeks ago, it started turning many pages at one time all by itself. I called on the phone and was told to turn it off for 30 seconds and then back on. That did n… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My Kindle has a frozen screen. The screen is broken into 2.
My Kindle has a frozen screen. The screen is broken into 2. At the top part of the screen, it has a stuck " Empty Battery" Screen. At the bottom part it has my first page of the Kindle. Restarting has… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My kindle has frozen. I have tried holding the power button
My kindle has frozen. I have tried holding the power button for over a minute; recharged it and tried again. The light has remained yellow after over 1 hour charging.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I 't see well and would like to make all the type on my
I don't see well and would like to make all the type on my Kindle paperwhite larger. Not just inside a book i'M reading, but all type … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
GA-AMM My Kindle is frozen in the middle of a game. I recharged it
My Kindle is frozen in the middle of a game. I recharged it for 30 minutes in a different room and held the power button for 60 minutes x6.What else can I try?… read more
Cris
Cris
63 satisfied customers
My Kindle has a message that says "Your battery is running
My Kindle has a message that says "Your battery is running low, please recharge your Kindle." I have it plugged into my computer but nothing is happening. I cannot even turn it on or change the page… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I was able to use my Fire until last night. Somehow the wireless
I was able to use my Fire until last night. Somehow the wireless networking got turned off and I can't turn it back on. The on button will not respond. My husband reset the wireless router twice and i… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
E-Reader PRS-900 is frozen while still on the "Home" page.
E-Reader PRS-900 is frozen while still on the "Home" page. I'm not able to make any choices or turn off the reader. Yesterday, I was able to "recharge" while the reader was still on (wasn't able to tu… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
My Kindle touch went from regular print to very large size
My Kindle touch went from regular print to very large size print without my doing anything. How can I get back to to full page print?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I want to post an ebook to Amazon.com. However, it needs to
I want to post an ebook to Amazon.com. However, it needs to be a two-page spread that does not change. I have it as pdf and as indesign file. How do I convert to two-page spread like the chilren's boo… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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