E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
Is it possible to reset a passcode on a kindle. I'm not sure
Is it possible to reset a passcode on a kindle. I'm not sure which kindle it is. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My Kindle is stuck on the last book I read. I cannot get the
My Kindle is stuck on the last book I read. I cannot get the library to come up as usual by clicking the upper left hand screen. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
On 2 of my Kindles the opening screen has changed and I
On 2 of my Kindles the opening screen has changed and I cannot access my books. At the upper left corner are the words "Phil's 3rd Kindle.I have no idea who Phil is and it is not my 3rd KindleU … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I have a Kindle and I cannot get in due to not remembering
I have a Kindle and I cannot get in due to not remembering my password. This is Judy's 2nd Kindle and when the opening screen comes up I get only an Enter Passcode … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I created collections on my pc; however, I am unable to see
I created collections on my pc; however, I am unable to see them on my Kindle Paperwhite. If I try to recreate them on my Kindle, I get a msg that the collection already exists. Any suggestions would … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a paper kindle and entered a passcode on it and
I have a paper white kindle and entered a passcode on it and consequently, because it is new and I have not used it, have forgotten the passcode. How do I fix this? … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I have a Kindle 3G. While shopping in the Kindle Store, my
I have a Kindle 3G. While shopping in the Kindle Store, my Kindle seemed to slow way down at times while forwarding from one page to another. I got a pop-up saying my Kindle was having trouble connect… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindlesuddenly has a rectangular box in the bottom half
My Kindlesuddenly has a rectangular box in the bottom half of the screen with the bold lettering. " Go to..." In the upper left hand corner. In the middle in regular print is the sentence" Enter locat… read more
Cory
Cory
Technician
Vocational, Technical or Trade Scho
3,500 satisfied customers
My kindle is less than one year old and has developed a white
My kindle is less than one year old and has developed a white blank spot in the upper left hand corner about 1"down and 2 1/2" across the top. I believe the model no. is D00901 as the printing is so s… read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
Hi: Im having trouble clearing my screen on a Kindle DX. It
Hi: I'm having trouble clearing my screen on a Kindle DX. It will not clear the upper left hand corner. I tried holding the reboot button for 25 seconds. The restart failed to erase the corner. I just… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
The upper half of my Kindle touch screen froze. Its white,
The upper half of my Kindle touch screen froze. It's white, safe a few black and grey lines. I can still open books, but it will only display the lower half of the text. I tried to reset it by holding… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
I have had my kindle for less than 6 months. It wont come
I have had my kindle for less than 6 months. It won't come on anymore. It shows it is charged - green light. The light swithches to the "on" side when you use the on switch, but quickly goes out. The … read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
my kindle has lines in the upper left corner. I cannot read
my kindle has lines in the upper left corner. I cannot read the words in that area. There was no trauma to my kindle so I don't know why it has this problem… read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
dropped my kindle on tile flloor from a heighth of 18 inches.
dropped my kindle on tile flloor from a heighth of 18 inches. The upper right hand corner of the screen is now totally blank in either on or off position. Is it fixable?… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
opened my kindle this am &the upper 1/2 of screen shows vague
opened my kindle this am &the upper 1/2 of screen shows vague white lines& l upper corner blocked out witha few black line scattered. battery & Wifi fully charged the remaining area print is fine… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle (bought a year ago last Christmas) suddenly developed
My Kindle (bought a year ago last Christmas) suddenly developed a grey rectangle in the upper right of the screen. The rectangle is visible when the Kindle is on or off. Text does not appear in the re… read more
Daniel P.
Daniel P.
Wireless Sales Consultant
Currently a student
2,058 satisfied customers
My Kindle has been plugged in for about 9 hours, with an hour
My Kindle has been plugged in for about 9 hours, with an hour in the middle unplugged. But, the green light in the upper right corner of the screen has never come on. Problem?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Oops, I dropped my 901 Kindle and now the upper left hand corner
Oops, I dropped my 901 Kindle and now the upper left hand corner of the screen is unreadable. It covers 1 1/2 inches down and 2 inches across. It's a grey, non-transparent area. Is it repairable? How … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x