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WHEN i GO HOME AND TAP ON READING NOW it wont take me to my…

Customer Question
WHEN i GO HOME...

WHEN i GO HOME AND TAP ON READING NOW it wont take me to my Newsweek it tries to get me to purchase a ***** ***** book or another book. I just want to read my Newsweek

Technician's Assistant: What's the make/model of your device? How old is it?

Old..5 or 5 years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I went to the store yesterday and I thought he got it going right. Today back to that.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Eventually I want to remove the old Newsweeks but I am not in a Wi Fi area

Submitted: 10 months ago.Category: E-Readers
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Answered in 4 minutes by:
10/4/2017
Electronics Technician: Jason Jones, Technician replied 10 months ago
Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 19,487
Experience: Years of experience and education.
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

Please, note that you can click Reply to Expert to reply to me. A rating is only needed when we are finished.

What is the model name of your Reader?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Customer reply replied 10 months ago
I want to cancel...I cant afford $31 dollars. I thought it said $5. Please.
Customer reply replied 10 months ago
PLEASE cancel the whole thing. I'll go back to the store. I can't afford this. I didn't realize it would cost anything.
Electronics Technician: Jason Jones, Technician replied 10 months ago

I will send in your refund request.

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