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When I try to order a book, it goes to "wi-fi networks".
when I try to order a book, it goes to "wi-fi networks". Keeps repeating that order no matter where I go to. This kindle is only 2 months old and I've read 2 books. … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I had to change out my modum with comcast two weeks ago and
Good Morning, I had to change out my modum with comcast two weeks ago and now when I try to buy from the kindle store I'm getting no connections to wi-fi. my husband set up all our kindles but he has … read more
Josh
Josh
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Kindle want let me connect to the store anymore?. Only about
Only about a week. Wonder if my library is too full? … read more
Randy***** CellTech
Randy***** CellTech
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How can I tell if the device is connected to wi-fi and if it
How can I tell if the device is connected to wi-fi and if it is, how can I disconnect to save the battery? … read more
Josh
Josh
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Associate Degree
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Reconnect kindle to wifi. Kindle 4.1.3. 2 weeks tried
reconnect kindle to wifi JA: What's the make/model of your device? How old is it? Customer: kindle 4.1.3 JA: How long has this been going on? What troubleshooting have you tried? Customer: 2 weeks tri… read more
Cris
Cris
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Accidently turned off WI-Fi. Put in wrong password, can't
Accidently turned off WI-Fi. Put in wrong password, can't get to password ***** enter another. Not even sure what the password ***** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I am calling for my husband's kindle. He changed his wi-fi
I am calling for my husband's kindle. He changed his wi-fi when we were on vacation last week. Now he wants to buy a new book, but the wi-fi only says view. No option to change to our home connection.… read more
Josh
Josh
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I hope you can help. my Wi-Fi got messed up somehow & it's
I hope you can help. my Wi-Fi got messed up somehow & it's asking me to sign in to web browser … read more
Richard
Richard
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IT Manager, Consultant
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To Florida just this past week where my Kindle worked just
to Florida just this past week where my Kindle worked just fine. Came home to Portland Oregon and want to download a book. But the device won't even connect me to the store. Any solutions? I am connec… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,291 satisfied customers
I just got a new paperwhite kindle I lost my old kindle. I
I just got a new paperwhite kindle I lost my old kindle. I just bought a new book on the computer as I tried on my new kindle and could not change my old credit card information. I was successful in b… read more
Dr. Fix-It
Dr. Fix-It
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Have Kindle Paperwhite. Just completed a bk. How do I order
Have Kindle Paperwhite. Just completed a bk. How do I order my next bk. & how much is left on my gift certificate?… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,226 satisfied customers
I ordered a book yesterday (Saturday) and it has still not
I ordered a book yesterday (Saturday) and it has still not downloaded. What am I supposed to do?… read more
Dr. Fix-It
Dr. Fix-It
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I have a new kindle paperwhite registered to my amazon account.
I have a new kindle paperwhite registered to my amazon account. I'm trying to connect but get a blank from Kindle store. The screen now shows no wi-fi networks detected. (I tried this before and did g… read more
Dr. Fix-It
Dr. Fix-It
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I purchased the book "Thomas Jefferson" on my Nook yesterday
I purchased the book "Thomas Jefferson" on my Nook yesterday but it was never downloaded to my Nook. The book was charged to my credit card yesterday.… read more
Dr. Fix-It
Dr. Fix-It
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When I try to go to book store,it is telling me that i need
When I try to go to book store,it is telling me that i need a wi-fi connection. I go to wi-fi an hit linksys and it states wireless connection is on. It then shows me password XXXXX is already there b… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I AM HAVING A PROBLEM CONNECTING WITH THE KINDLE STORE, SAID
I AM HAVING A PROBLEM CONNECTING WITH THE KINDLE STORE, SAID UNEXPECTED ERROR CONTACT SUPPORT… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
went into store made purchase couldny return to book i was
went into store made purchase couldny return to book i was reading said i coldnt be connected to try later then screen went blank said i couldnt be connected to try later which i did this morning stil… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,226 satisfied customers
I have my own Kindle wifi 6” and recently (last week) I bough
I have my own Kindle wifi 6” and recently (last week) I bough another, this one as a gift to a Missionary friend of mine. We are both living in the mountains of northern Guatemala, Central America. My… read more
Andy Mont
Andy Mont
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Master's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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