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I am unable to connect to the internet to purchase a book.
Hi, I am unable to connect to the internet to purchase a book. It keeps spinning. … read more
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I ordered an ebook 4064629944. It downloaded but wouldn't
I ordered an ebook(###) ###-#### It downloaded but wouldn't open. I now see a new order(###) ###-#### What's going on. I shouldn't be charged twice and just want the book downloaded and able to be ope… read more
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Every time I try to buy a book I. Every time I try to buy a
Every time I try to buy a book I get the message, Oops ! Something went wrong please try again later . This has been going on for about 2 weeks … read more
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1) I am locked out of my KOBO reader. I don't know the
1) I am locked out of my KOBO reader. I don't know the password & have requested a reset many times but never get an email. I had previous problems loading my books from my laptop to reader - it said … read more
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When I go to the menu to load a book, it says no books found
When I go to the menu to load a book, it says no books found in my e-reader. Is it possible the battery is no longer functioning properly? I have charged it and it still does not work. … read more
Harry
Harry
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I can't download books from the library. They are on my
I can't download books from the library. They are on my computer but cannot be opened, The message says my eReader is not authorized to open. … read more
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Russell H.
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I can download books from my local library to my laptop and
I can download books from my local library to my laptop and can read them there (which I never do) but when I load them onto my Kobo they are all marked as read and all I can see is a blank screen. … read more
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My battery has died and I have bought a new e-reader, being
My battery has died and I have bought a new e-reader, being delivered to me today. How do I get all of my prior books loaded on to my new e-reader? … read more
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I have a Sony E-reader at which one point it had some
I have a Sony E-reader at which one point it had some downloads of books on it and I also added some downloads to it. Then I accidently deleted all the books plus my downloads now there is no download… read more
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Just this morning. Can only retrieve about 7 of my books … read more
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It will not change my pass word and let me download a book.
it will not change my pass word and let me download a book … read more
Randy Boman
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Im trying to use my nook book "Edge of Islam" by McInstosh,
Hey, Im trying to use my nook book "Edge of Islam" by Janet McInstosh, and it isn't loading at all. I'm signed into my Barnes and Noble account and when I go to my nook library and click on the book, … read more
Richard
Richard
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When trying to buy a book from my kindle, the last window
when trying to buy a book from my kindle, the last window displays the credit card correctly, but displays "cancel" and "update".If I hit update, it just repeats showing the same window. The only way … read more
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Kindle will not open any book in my pc reader library, ASUS
Kindle will not open any book in my pc reader library … read more
Viet -MS Office Tech
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I have a Kindle paperwhite. I had over 1200 books downloaded
Hi! I have a Kindle paperwhite. I had over 1200 books downloaded and was getting the message that I had insufficient storage space. I deleted over 700 books and am still getting the same message and c… read more
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My Kobo e-reader has quit. It is either 3 or 4 years old. I
My Kobo e-reader has quit. It is either 3 or 4 years old. I have done the soft restart (did not work) and have done the factory restart. It hangs up on the loading (black boxes). Is it a hardware prob… read more
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Nathan
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when I pluf reader in starts to sync then have error message
when I pluf reader in starts to sync then have error message (reader for pc has stopped working) have tryed resetting but same problem… read more
Engineer John C.
Engineer John C.
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I have just acquired a Sony e reader. I have loaded the applicati
I have just acquired a Sony e reader. I have loaded the application onto my laptop but I'm unable to down load. When I plug the USB cable into the laptop--the reader screen only reports on charge stat… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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