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My credit card was replaced. I have changed the information
My credit card was replaced. I have changed the information on my amazon account but I can't change it on my kindle and so I can't buy any books on my Kindle. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
206 satisfied customers
I cant buy books any more. why barb. I have a koboce560.
three days . i thyed to buy a book and it goes oops some thing is wrong … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I have a Kindle fire which i purchased in the USA i live in
i have a Kindle fire which i purchased in the USA i live in Australia everything has been great until my credit card expired and a new one issued with a new expiry date . my account is***@******.*** i have managed to give you an updated credit card number but my kindle is not working as it has before. i did have the Kindle version of the NewYork Times but i can not get it back . i have a second Kindle which is allowing me to buy books but not current Kindle Tony Otton***@******.*** can you assist me in updating my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
My credit cards were stolen and the bank has issued me with
Hi , My credit cards were stolen and the bank has issued me with replacements and I need to update the expiry date details on my Kindle as I can not pay for books that I want to download.Please advise… read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
I'm trying to access my account to update my credit card
Hi, I'm trying to access my account to update my credit card details (new expiry date) butI've had a few emails over the last few years and can't seem to log on. My current email is***@******.*** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I tried to order a book but a sign came up that I don't have
I tried to order a book but a sign came up that I don't have a valid credit card on the Amazon account. … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I want to get books for a trip and it is asking me to sign
I want to get books for a trip and it is asking me to sign in and when I do it fails on my reader however it works on my computer. Help … read more
Pete
Pete
Engineer
Bachelor's Degree
9,793 satisfied customers
I need to send a new credit card number as the old one was
I need to send a new credit card number as the old one was cancelled. I cannot remember my password. Amazon has sent me so many numbers, NONE OF WHICH WORK!!!! I am extremely frustrated. What do I do?… read more
Nathan
Nathan
Bachelors of Science
24,985 satisfied customers
I need to reset my credit card expiry date. Bare with me
I haven't bought any new books for a few weeks and during that time I received a new credit card (same number) although with new expiry date. I have tried exploring how to do this although I'm not sure of the process. … read more
Nathan
Nathan
Bachelors of Science
24,985 satisfied customers
How do I change my credit card details on my Kindle? I asked
How do I change my credit card details on my Kindle? I asked this question 10 minutes ago and got sent around the block with no answer. … read more
Nathan
Nathan
Bachelors of Science
24,985 satisfied customers
I have forgotten my kindle password and am a computer
I have forgotten my kindle password ***** am a computer moron!! … read more
Richard
Richard
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IT Manager, Consultant
5,931 satisfied customers
I have forgotten my password, my credit card has new expiry
I have forgotten my password, my credit card has new expiry date and can't buy any more books til it's fixed … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,236 satisfied customers
I am unable to pay book. I get the message that my card is
I am unable to pay for a book. I get the message that my card is not correct. Tried to change as I have the same card but it expired but still won't accept.… read more
Pete
Pete
Engineer
Bachelor's Degree
9,793 satisfied customers
I need help about my credit card, I have a visa card
Hello, I need help about my credit card, I have a visa card and for twelve months since I purchased my kindle I have been using this card to buy books without a problem, however I was issued a new car… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I tried to purchase a book to put on my kindle, but the credit
I tried to purchase a book to put on my kindle, but the credit card details that came up showed old expiry date, so the transaction did not go through. How do I update my credit card details?… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I wish to deregister Kindle and re-register with new account
I wish to deregister Kindle and re-register with new account details. To preserve existing books should I archive them before deregistering.… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I am trying to buy a book on my Kindle and it comes up with
I am trying to buy a book on my Kindle and it comes up with the message "You do not have any valid credit cards specified for you Amazon.com user account." I have gone into Manage your Kindle and the … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Greetings, I ordered several books. The e-mail response was
Greetings, I ordered several books. The e-mail response was to update my card which has a new expiry date. I have forgotten my password. I cannot raise the website to obtain a new one I am too dumb to… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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