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My husband has a Nook. When he tries to charge it, the light…

Customer Question
My husband has a...

My husband has a Nook. When he tries to charge it, the light goes from green to orange then flashes red...??? How can we get this fixed?

Technician's Assistant: What's the make/model of your device? How old is it?

4 years in January, but it's been non functional for about a year.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

No model number on the tablet.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Not that I can think of, he'd just like to get it fixed

Submitted: 10 months ago.Category: E-Readers
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Answered in 20 minutes by:
10/3/2017
Electronics Technician: info tech, Technician replied 10 months ago
info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 16,398
Experience: E-Reader Expert
Verified

Hello

Welcome

I am sorry you are having trouble ,although this may be a hardware issue I am hopeful that a reset may work,to do that please hold down the on\off switch for 30 seconds then let go

Let me know if you have success or not

Antony

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Customer reply replied 10 months ago
We've tried everything. But I no longer need your assistance. We've decided it's cheaper to buy a new one.
Electronics Technician: info tech, Technician replied 10 months ago

OK

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Electronics Technician: info tech, Technician replied 10 months ago

A positive rating is appreciated thank you (rating bar of stars top of the page thank you) 3 to 5 stars and the site will release a payment to me thank you.
Regards
Anthony

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