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My paperwhite is fully charged but nothing happens when I
my paperwhite is fully charged but nothing happens when I swipe it to start it … read more
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Viet - Printer Tech
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When trying to change font size, my paperwhite kindle screen
when trying to change font size, my paperwhite kindle screen has frozen … read more
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My Kindle screen is frozen. Hac turned completely off and
My Kindle screen is frozen. Hac turned completely off and also restarted to no avail. … read more
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My Kindle Paperwhite is stuck on the "tree reader" screen.
My Kindle Paperwhite is stuck on the "tree reader" screen. When I hold the power button, it will turn white and go back to the same screen, twice, and then stay on the screen however long i hold the b… read more
Aric
Aric
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I found a Paperwhite on the sidewalk. It has some slight
I found a Paperwhite on the sidewalk. It has some slight damage on the upper left corner... probably where it landed after being dropped. I only have a Samsung Galaxy charger, and I am trying the 35 s… read more
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My Kindle paperwhite is frozen on the screen, About 4 years
Just today. I have tried recharging it and pushing on the little button. Now the light is yellow … read more
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My Kindle Paperwhite has frozen on the entry page that says
My Kindle Paperwhite has frozen on the entry page that says Swipe to unlock. I can't get beyond this page. Love my Kindle. Please help. … read more
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My Kindle Paperwhite screen is frozen and will not respond
My Kindle Paperwhite screen is frozen and will not respond to attempts to restart. Any ideas? … read more
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My kindle has frozen. have tried to turn of and on and
my kindle has frozen. have tried to turn of and on and nothing happens. … read more
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My Paperwhite has completely died, it will show the Kindle
My Paperwhite has completely died, it will show the Kindle logo but then nothing. O have tried charging it over night and with a different charging system,bstill nothing … read more
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My kindle is frozen. I turned it on after charging, but I
my kindle is frozen. I turned it on after charging, but I can't turn it off or do anything else. Now what? … read more
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I've had a Kindle Paperwhite for a few years. The trouble
I've had a Kindle Paperwhite for a few years. The trouble now is that it is not taking a charge. A short time ago, it was hit and miss. Now it isn't charging at all. I love my Paperwhite. Please help.… read more
Aric
Aric
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Run A/V and repair business for over
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My kindle paperwhite has lost its wireless connection and I
My kindle paperwhite has lost its wireless connection and I am unable to re establish it 3G still works. My wife's is doing the same thing … read more
Randy***** CellTech
Randy***** CellTech
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It is frozen. I can't turn pages. It was a gift 2 years ago.
It was a gift 2 years ago. I think it is a paperwhite … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My Kindle Paperwhite won't reboot. I understand that there's
My Kindle Paperwhite won't reboot. I understand that there's a fee to use this service. Is payment required even if the issue is not resolved? … read more
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Nathan
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The screen is frozen and unresponsive to the touch, Dp75SDI,
The screen is frozen and unresponsive to the touch … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My Kindle paper just stopped working. Tried to charge the
My Kindle white paper just stopped working. Tried to charge the battery (12-hours), but that doesn't seem to help, and the green light never comes on. The kindle is just frozen on the page of a book. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,296 satisfied customers
I just purchased the Kindle Paperwhite on ebay. It started
I just purchased the Kindle Paperwhite on ebay. It started up fine, allowed me to register and then got frozen. I had to do hard reset by holding power button for 40 sec. Then it restarted, and got fr… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,296 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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