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I have just bought a kindle and now find that it seems to be…

Customer Question
I have just bought...

I have just bought a kindle and now find that it seems to be registered in my husband's name. Why is this? How can I change it?

Technician's Assistant: What's the make/model of your device? How old is it?

Paperwhite. I bought it about a month ago.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I have not yet bought any books, and can't do so until I know that this is my Kindle

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

When I tried to choose the correct credit card I found that all the credit cards listed to MY account were incorrect and out of date

Submitted: 10 months ago.Category: E-Readers
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Answered in 6 minutes by:
10/2/2017
Electronics Technician: Richard, Customer Service replied 10 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,537
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Hi there and welcome

Do you already have an account with amazon that you have used in the past?

Please let me know

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Customer reply replied 10 months ago
Before we proceed, I'd like you to refund my deposit, as I find that you have received well over $30 from me, as opposed to $5!
Electronics Technician: Richard, Customer Service replied 10 months ago

correct, the cost of the service, it is no a free service....

You get a refund here

ww2.justanswer.com/help/how-can-i-request-refund-0

All the best resolving your issue.

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