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I need to talk with someone. I think I nned to change

Customer Question
I need to talk...

I need to talk with someone. I think I nned to change password ***** cannot cinnect

Technician's Assistant: What's the make/model of your device? How old is it?

It is a glow light, refurbished, got about 5 months ago

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Since i got it. i can read from my library only

Submitted: 10 months ago.Category: E-Readers
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Answered in 4 hours by:
10/2/2017
Electronics Technician: Christopher Bessler, Engineer replied 10 months ago
Christopher Bessler
Category: E-Readers
Satisfied Customers: 1,756
Experience: Experiencing with support and repair of E-Readers of all types.
Verified

I will be happy to assist you with this. If you can tell me specifically which account needs to be reset, I will provide you a process to do so.

Let me know...

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