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Related E-Readers Questions
My kindle keep freezing then shuts off. I have to hod button
My kindle keep freezing then shuts off. I have to hod button down for it to comes back on and then it does the same thing . I have tried the reset using the instructions … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
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We have an older Kindle e reader that we purchased a
We have an older Kindle e reader that we purchased a replacement battery for. we tried charging it off of the computer first, and when the charging light went green and we turned it on the home screen… read more
Richard
Richard
Customer Service
50,871 satisfied customers
I am not sure of the model that this Kindle Fire actually is
I am not sure of the model that this Kindle Fire actually is as it was passed on to me by my son. It has worked very well for a couple of years being used as another tablet primarily. In the last day … read more
Nathan
Nathan
Bachelors of Science
25,968 satisfied customers
The battery in my Kindle Fire 7 doesn't hold power as long
The battery in my Kindle Fire 7 doesn't hold power as long as it used to. I am advised not to replace the battery, but just to buy a new Kindle. I have had my Kindle Fire 7 for years. I am afraid that… read more
Richard
Richard
Customer Service
50,871 satisfied customers
It keeps going dead even when it is charged fully. The last
It keeps going dead even when it is charged fully. The last time it came on by itself after a few days but it has only worked a week this time. … read more
Josh
Josh
It Support Specialist
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I cannot open my Kindle, I.m soory. I don't have that
I.m soory. I don't have that information. It's about 6 or so years old. It was a gift. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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I have a Kindle Fire and when I attempt to charge, it will
I have a Kindle Fire and when I attempt to charge, it will not charge. I checked outlets, charger and cant get it to charge. When I shut down then turn back on, it comes up but battery still reflects … read more
Cris
Cris
1,330 satisfied customers
While reading my Kindle just froze on a page-type is not even
While reading my Kindle just froze on a page-type is not even (light & dark-will not return to home or turn off… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle is one of the originals. It has sat unused for
My Kindle is one of the originals. It has sat unused for at least 2 years. There is no response when I connect it to a power source which I have tried several times for prolonged periods of time. Is i… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I put games on it yesterday for my grandson. I had Pandora
I put games on it yesterday for my grandson. I had Pandora on and switched over to a game -but it was still on. Now my kindle fire won't work at all. I charged it all night. The green light goes on fo… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
When I try and turn my kindle on the green light goes on but
When I try and turn my kindle on the green light goes on but the screen does not change or go to the page of the book I am currently reading… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My kindle fire is stuck on start-up screen. It is fully charged
My kindle fire is stuck on start-up screen. It is fully charged but the unlock won't swipe. Help!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My kindle fire will not turn on. It shows only the words Kindle
My kindle fire will not turn on. It shows only the words Kindle Fire. I have tried holding the power button down for 30 seconds, then releasing for 30 seconds and turning it back on. Didn't work. It i… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I was reading on my Kindle Fire, turned it off for about 20
I was reading on my Kindle Fire, turned it off for about 20 minutes and then turned it on again. All I got was a blank black screen and the light was not on. I knew I had battery left but plugged it i… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
hi. my kindle reader is fully charged but had weird graphic
hi. my kindle reader is fully charged but had weird graphic display that won't leave. nothing I do sdeems to reset... is it dead ? seems… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Kindle Fire not turning on today. Last evening, plugged in
Kindle Fire not turning on today. Last evening, plugged in to charge and orange light came on. Assumed it was charging, but unit is not turning on. Where can I take it to have it examined? Is is bette… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a Kindle Fire HD. when I last charged my Kindle the"Kindle
I have a Kindle Fire HD. when I last charged my Kindle the"Kindle Fire"screen never went off and the same screen stayed on a long time after I took it off the charger. My Kindle would not turn on and … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
The screen just froze with one image while in Groupon.No matter
The screen just froze with one image while in Groupon.No matter what I do, nothing happens. It will not even turn off. Any suggestions?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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