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I recently brought a new kindle paperwhite and it is
Hi I recently brought a new kindle paperwhite and it is freezing on a page and I can't take it forward or back. The only way I can resume reading is by restarting the device. Never had this with my ol… read more
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key type Kindle, screen frozen have tried holding on/off button for 30 seconds, no results … read more
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My kindles volume gets all the way up as it won't go back down and the volume bar won't go away and it won't let shut down. Please help me. … read more
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I just received my paperwhite kindle yesterday and in
Hi, I just received my paperwhite kindle yesterday and in opening it and putting it in its' case, etc. it inadvertently went to the Chinese language and I don't know how to get it back to English. As … read more
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Everything I try to open sends the same message: "This selected
Everything I try to open sends the same message: "This selected item could not be opened. If you purchased this item from Amazon, delete the item and redownload it from Archieved items available in Ho… read more
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My Kindle Touch has frozen and always reverts to the last page
My Kindle Touch has frozen and always reverts to the last page of the book I last finished reading. It will not go to my library to select another book. l How can this be corrected?… read more
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The screen on my kindle has frozen and has only a few lines
The screen on my kindle has frozen and has only a few lines of print from my book at the bottom of the screen and the rest of the screen is set to the 'off' picture of a person which in itself is all … read more
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The top half of the screen is frozen on a picture and I can
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My Kindle Fire is "frozen". I cant get it to do anything
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I just purchased Kindle on Saturday, yesterday (Wednesday)
I just purchased Kindle on Saturday, yesterday (Wednesday) it locked up. It is fully charged. When I turn it on it is keeping the time but the screen is frozen, within seconds it shuts off...Help!… read more
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It was frozen and I purchased a program to turn it off. Now
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My Kindle is locked up. I cant turn it off, advance a page,
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I just tried to open my Kindle. I got the list of my books
I just tried to open my Kindle. I got the list of my books page and tried to open the book-the screen is frozen. When I try the slide and release it goes from one picture to another and then my screen… read more
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My Kindle Keyboard will not turn on or off. The screen is
My Kindle Keyboard will not turn on or off. The screen is frozen and the off/onn switch is green. The battery was charged recently and only depleted by about one third. Is there a reset? How can I unf… read more
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My new Kindle has frozen on Welcome to Kindle. Ive turned
My new Kindle has frozen on Welcome to Kindle. I've turned it off & on a few times but still the same. What now?… read more
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My kindle has begun to freeze up on a regular basis. It typically
My kindle has begun to freeze up on a regular basis. It typically unfreezes after five minutes or so, but this is a serious distraction. When it is frozen, I can usually turn it off, but then it requi… read more
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My Kindle does not seem to respond... ..I think that it is
My Kindle does not seem to respond. . . ..I think that it is registered, but can't get any further. Why didn't directions come with the Kindle???… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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