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I have a Kindle fire which i purchased in the USA i live in
i have a Kindle fire which i purchased in the USA i live in Australia everything has been great until my credit card expired and a new one issued with a new expiry date . my account is***@******.*** i have managed to give you an updated credit card number but my kindle is not working as it has before. i did have the Kindle version of the NewYork Times but i can not get it back . i have a second Kindle which is allowing me to buy books but not current Kindle Tony Otton***@******.*** can you assist me in updating my password … read more
Richard
Richard
Customer Service
49,223 satisfied customers
Iam an 89-year man who owns a Kindle in order to read
Iam an 89-year man who owns a Kindle in order to read detective novels while travelling. But I am NOT technically minded and I am frustrated by my inablity to order new books on my Kindle. I am leavin… read more
Nathan
Nathan
Bachelors of Science
24,943 satisfied customers
For the past few days, my kindle will not connect to the
For the past few days, my kindle will not connect to the wifi. A message appears on the screen telling me to restart if the problem persists. I have restarted a number of times and it still will not c… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I purchased a book on my kindle paperwhite and got confirmation
I purchased a book on my kindle paperwhite and got confirmation per e-mail. However, I cannot find it on my kindle.… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I read my Kindle books on my Android Motorola Atrix 2 MB865.
I read my Kindle books on my Android Motorola Atrix 2 MB865. When I power the phone off all books "on device" disappear (they do not go to archives). When I delete a book from "on device" that I have … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I just received my Kindle touch. I was told that it would
I just received my Kindle touch. I was told that it would have my previous kindle stored items in it. I cannot find them. Can you help me? thanks… read more
Cris
Cris
1,310 satisfied customers
My kindle is suddenly telling me I need Wi-FI to buy a book;
My kindle is suddenly telling me I need Wi-FI to buy a book; this is the 2nd time this has happened. I had a similar issue about a month ago; when it happened then it also wiped out all my archived bo… read more
Nathan
Nathan
Bachelors of Science
24,943 satisfied customers
I have just installed the Kindle app from the i-pad app store.
I have just installed the Kindle app from the i-pad app store. But I am now unclear what the Kindle app does. What I want it to do is allow me to download digitized books from Amazon, as I am able to … read more
Pete
Pete
Engineer
Bachelor's Degree
9,776 satisfied customers
how do i remove a book that i have read from my kindle touch
how do i remove a book that i have read from my kindle touch without having to pay anything more as i am 85 on s/s thanks… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I finished my book and cannot get back to my list of books
I finished my book and cannot get back to my list of books that I have paid for. I also have trouble deleting books I have read. I do not have the newest Kindle Fire, I have a touch screen that came o… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Bought husband a kindle first & named it in my name. When
Bought husband a kindle first & named it in my name. When I bought one for myself I changed his one to his name & named the 2nd one in my name - saving the changes on each kindle. My one is fine and I… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,224 satisfied customers
My latest purchase on the kindle store does not show up on
My latest purchase on the kindle store does not show up on my iPad. What do I need to do to access the book from my iPad. I thought in my previous purchases when I purchased on my kindle it showed up … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have a kindle. My husband has a kindle. When i purchased
I have a kindle. My husband has a kindle. When i purchased my Kindle, his archived items are on my computer. I want to remove his archived items. Will removing his items from my Kindle will that impac… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I received my kindle for Christmas and just downloaded my first
I received my kindle for Christmas and just downloaded my first book. It went to our iPad and not my kindle - is there any way to get that on the kindle instead of the iPad?… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I have a Kindle and then switched my acct to get my kindle
I have a Kindle and then switched my acct to get my kindle books on my Ipad. I have archived books from my Kindle. Is there a way to load them onto my Ipad or vice versa? Also, is there a way to "shar… read more
Cris
Cris
1,310 satisfied customers
If I buy a book for my Kindle, is there a way to back it up
If I buy a book for my Kindle, is there a way to back it up? What am I supposed to do if it gets corrupted or something, or the kindle is somehow damaged...can I download the book again without paying… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
Hi I have another issue. I tried to download a book this
Hi I have another issue. I tried to download a book this morning, but the wifi connection was poor and i was not at home, so the book did not download. am at home now and cannot complete the download.… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
I had to replace my Kindle as it was faulty. I would like
I had to replace my Kindle as it was faulty. I would like to re-register the new one and replace the book, "Atlas Shrugged". What should I do?… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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