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Screen is stuck on the face page, doesn't allow me to swipe
screen is stuck on the face page, doesn't allow me to swipe the screen and access my library. it is fully charged … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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My Nook has 154 items in the archive, but it's only showing
My Nook has 154 items in the archive, but it's only showing 3 books - the same 3 that are showing in my library. What did I do??? … read more
GeekGal
GeekGal
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Bachelors Degree
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How do I find the books I've added to my kindle? It's a new
It's a new kindle. I just got it last week and I'm still learning how to use it. I'm not sure how to find the books I've added. I go to library and it shows 3 books plus 8 more. How do I get the other books to show? I'm sorry if this is confusing. … read more
Richard
Richard
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IT Manager, Consultant
3,554 satisfied customers
My Kindle t, My Kindle Touch froze yesterday when I was
My Kindle Touch froze yesterday when I was browsing the bookstore. After I rebooted I noticed books in my collections appeared outside their group. Now I have two of everything and I can't get rid of just one copy. Also my collections no longer stay at the front of the line. … read more
Josh
Josh
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My kindle went blank on me while I was reading. No all I
My kindle went blank on me while I was reading. No all I have is a white screen with a rectangle in the middle and nothing in the rectangle … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Dle got on a page and stayed there. I tried every button I
dle got on a page and stayed there. I tried every button I could think of to get it to move, but nothing happened. I finally turned it off and the next day when I turned it on it was a blank white pag… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I am trying to borrow book from library and it transfers
I am trying to borrow book from library and it transfers like before but when I try opening the book it says error book returned even when it is a new book being borrowed … read more
GeekGal
GeekGal
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Bachelors Degree
579 satisfied customers
I found my list of books but cannot get them to deliver to
I found my list of books but cannot get them to deliver to read. Just showing my last page read...can't get to home.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have one of the original kobo eReaders - just purchased Game
I have one of the original kobo eReaders - just purchased Game of Thrones 5-book series - it's on myKobo Desktop - sync'd everything; all pages on kobo are blank - I see only the cover page for the se… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Adobe Digital Editions no longer recognizes my Kobo reader.
Adobe Digital Editions no longer recognizes my Kobo reader. It did the last time I down-loaded books from the Kobo Library. It will recognize our second Kobo reader when it is plugged into the compute… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I have a $79 Kindle for a year that I use often. Now when
I have a $79 Kindle for a year that I use often. Now when I turn the kindle on, one quarter of the scoreen is blocked in part by a book advertisement and in part by a blank white area. I obviously can… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I purchased a ebook (XXXXX XXXXXs Watching the Dark) Feb.
I purchased a ebook (XXXXX XXXXX's Watching the Dark) Feb. 5th. It ended up in my library and will not load into my "Books I am Reading" section. My kobo reader is over 2 years old and unused for that… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
The last three books that I bought show up in my Kobo library
The last three books that I bought show up in my Kobo library but when I try to open them the 'pages' are blank.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
Purchased book. It is in my library. When trying to sync KOBO
Purchased book. It is in my library. When trying to sync KOBO it stays stuck on first book and doesnt move. Cannot get book or books onto KOBO. Have tried reboot numerous times and purchasing other bo… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I was able to purchase a book and added the icon to my library.
I was able to purchase a book and added the icon to my library. When I try to load the book, my screen shows "Loading..." with the circular icon. The problem is, the loading never ends. I have let it … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I purchased a Kindle wi-fi, 6" and a Kindle Keyboard 3G recently
I purchased a Kindle wi-fi, 6" and a Kindle Keyboard 3G recently for 2 gifts. The gift recipients travel all over the world. Main residence is in Costa Rica. Will they be able to use these kindles any… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Andy, This is my third attempt to get an answer to my problelm.
On Saturday, the Kindle display had a patch of three of your ads scrambled. When I asked for the book I was reading, I got about 1/4 of the page along the left side.… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
I was reading a book called What Timmy Did, when my Kindle
I was reading a book called What Timmy Did, when my Kindle said that it wasn't able to connect with the network. I've done everything I should ( think in that regard) and can't get connected.Now it st… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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