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My old kindle died. My husband ordered me a new kindle using
My old kindle died. My husband ordered me a new kindle using his amazon prime account. Now I have anew kindle minus a100 ebooks I bought. My husband doesn't have a kindle & never will. My books are in… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I have an old Kindle - not sure how many years I have had it
I have an old Kindle - not sure how many years I have had it but probably 6.5years. It has not played up until recently but has been getting slower and slower and I have had to recharge the battery mo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I get a message that the Kindle Store is currently
I get a message that the Kindle Store is currently unavailable. … read more
GeekGal
GeekGal
Electronics Support Tech
Bachelors Degree
1,840 satisfied customers
Bought my Kindle in 2010, have really enjoyed. tried to
Bought my Kindle in 2010, have really enjoyed. tried to order a book and instead of my name was told this was someones reader other than Marie's . Was told my credit card # did not match. Tried to get… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I can't get my kindle to receive the latest books I have
I can't get my kindle to receive the latest books I have ordered. They are going instead to my tablet. For some strange reason, my kindle is unable to connect to my Wi-Fi network. My tablet was connec… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
My kindle has not been used for several years - I have tried
My kindle has not been used for several years - I have tried to charge the battery but that does not seem to be working - what can I do? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I've ordered a number of books for my kindle, but have not
I've ordered a number of books for my kindle, but have not received them. I have paid for them. So where are they. I',m specially upset as I ordered Girl the The Train which I badly wanted to read. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I left my unit on to update the software and I did not get
I left my unit on to update the software and I did not get the "07-2016 Kindle Software updated" message so I'm assuming it didn't work … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
We lost all internet /wifi connect for the last week. we had
we lost all internet /wifi connect for the last week. we had to have some new equipment. I even lost all the info on my Kindle. I don't know how to re-register it on Amazon and Amazon remembers me but… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I wish to purchase further books but have not been able to
I wish to purchase further books but have not been able to connect to the kindle store for the last couple of days. Is there a problem with the kindle store or is it my kindle? … read more
Cris
Cris
63 satisfied customers
Second opinion] I think I need to edit my payment method on
Second opinion] I think I need to edit my payment method on Amazon so I can order books and items from other companies on my Kindle… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
Holliday, I keep getting I need a valid payment method and
Customer: ***** ***** Holliday, I keep getting I need a valid payment method and billing address. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
On 1 October, I downloaded two books to my Kindle -
On 1 October, I downloaded two books to my Kindle - DO1-5543885-8393805 and DO1-7587594-6080222. A short time later, I received e-mails to the effect that my credit card had not been accepted. As I ha… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I HAVE TWO PAGES ON MY SCREEN, HALF OF EACH PAGE. WHAT DO I
I HAVE TWO PAGES ON MY SCREEN , HALF OF EACH PAGE. WHAT DO I DO TO GET RID OF ONE OF THEM? IT IS A FIRST EDITION WI-FI… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have 2 Kindles and have issues with each of them. Older
I have 2 Kindles and have issues with each of them. Older one which has several books on it, now says "No Items". Newer one says "please ensure your Kindles is registered....Tap for details...Swipe to… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I was given a pandigital 2 years ago. I tried using it but
I was given a pandigital 2 years ago. I tried using it but it downloaded half of the ebook. And it said that I needed wireless but we did not have wireless. We do now and I have been trying to charge … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
my kindle keeps freezing; I have done the 20 second reboot
my kindle keeps freezing; I have done the 20 second reboot multiple times in the last two days, but after a few pages it freezes again. Sometimes it takes a couple of 20 second holds before the book c… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I accidentally clicked on an order, I do not want the book.
I accidentally clicked on an order, I do not want the book. I attempted to recall it but it has now come up on my new kindle. What do I do now?… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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