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I have a Kindle fire which i purchased in the USA i live in
i have a Kindle fire which i purchased in the USA i live in Australia everything has been great until my credit card expired and a new one issued with a new expiry date . my account is***@******.*** i have managed to give you an updated credit card number but my kindle is not working as it has before. i did have the Kindle version of the NewYork Times but i can not get it back . i have a second Kindle which is allowing me to buy books but not current Kindle Tony Otton***@******.*** can you assist me in updating my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Having problems with my Kindle, my credit card date expired.
Having problems with my Kindle, my credit card date expired … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,296 satisfied customers
I ordered an ebook on line with payment by credit card, but
I ordered an ebook on line with payment by credit card, but my order was denied because of a problem with the payment method. My credit card is current and active, so I don't know what the problem is.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,611 satisfied customers
I purchased 6 books yesterday. I received a notice that they
I purchased 6 books yesterday. I received a notice that they are in my reader on my computer. I went to the list of downloads and the latest book is dated Jan 2017...none of yesterdays purchases are s… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I have a free standing (old) kindle not attached to my ipad
I have a free standing (old) kindle not attached to my ipad or computer. My credit card got updated and so my kindle/amazon purchase did not get deducted. I owe $13.77. I have updated my credit card d… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Ive got a kindle that I haven't use for a while, and I tried
hi ive got a kindle that I haven't use for a while, and I tried to download a book recently and the credit card on the kindle is outdated. there is also a book my daughter bought that was not paid for… read more
Nathan
Nathan
Technician
Bachelors of Science
32,844 satisfied customers
I ordered a book for my kindle, but before you could charge
I ordered a book for my kindle, but before you could charge me I lost the credit card and had it replaced by a new card. I have written you several times asking you to just put the charge for the book… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I just tried to order a book for my kindle on amazon and
I just tried to order a book for my kindle on amazon and they said they did not have an updated credit card info. We were recently hacked, so I changed my card with them last week. I just went on the … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
Trying to purchase a book on my e reader, keeps saying no
trying to purchase a book on my e reader, keeps saying no credit card, I just updated the credit card Info last night! … read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
I have forgotten my kindle password and am a computer
I have forgotten my kindle password ***** am a computer moron!! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
My husband lost his Mastercard last year after I had ordered
My husband lost his Mastercard last year after I had ordered several books. The cost of the books came out of his account but the books didn't actually get onto my Kindle. When I contacted Amazon they… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
How do I register a credit card to purchase books for my
How do I register a credit card to purchase books for my kindle? … read more
Nathan
Nathan
Technician
Bachelors of Science
32,844 satisfied customers
My kindle will no longer down load book. very old, Just the
Just the last several month. I have purchases book but they don't down load and the response I get is to update my credit card but it is up to date. … read more
Randy***** CellTech
Randy***** CellTech
1,847 satisfied customers
On 1 October, I downloaded two books to my Kindle -
On 1 October, I downloaded two books to my Kindle - DO1-5543885-8393805 and DO1-7587594-6080222. A short time later, I received e-mails to the effect that my credit card had not been accepted. As I ha… read more
Nathan
Nathan
Technician
Bachelors of Science
32,844 satisfied customers
I have had my Kindle years. Recently my credit card expired
I have had my Kindle for several years. Recently my credit card expired and I went on Amazon and updated it. However, when I try to purchase a book on my Kindle it keeps showing the old expiration dat… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Several months ago I not only lost my capability to order Ebooks
Several months ago I not only lost my capability to order Ebooks on line from amazon but also my kindle logo on my face page, That and over 400 books I purchased for several years.Isn't there any solu… read more
Jason Jones
Jason Jones
AAS Information Technology
2,460 satisfied customers
I have been ordering my books from my kindle for almost a year
I have been ordering my books from my kindle for almost a year & paying with my credit card. I tried to order a book after reading the sample & was unable to. I have ajust got a new credit card with a… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,296 satisfied customers
I bought 2 books today on my iPad. Neither has appeared on
I bought 2 books today on my iPad. Neither has appeared on my iPad either on the Device or in Cloud. Where did they go? How can fix this. I have the lastest Kindle App. Thanks for any help you can giv… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,233 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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