E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I am having a VERY HARD TIME attempting to sign on the echo…

Customer Question
I am having a...

I am having a VERY HARD TIME attempting to sign on the echo show by amazon. Could you please hep me or give my help need to some one else? Thank you.

Technician's Assistant: What's the make/model of your device? How old is it?

Model number: MW46WB. the make is echo show by amazobn I just purchased it from QVC last week.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I can't even get signed in The password ***** entered is not correct. How can I prove I am the legal person who owns this ID?

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I would like if someone could walk me thru the details to get my echo show working properly. It is very frusstraT

Submitted: 10 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 13 hours by:
9/30/2017
Electronics Technician: GeekGal, Electronics Support Tech replied 10 months ago
GeekGal
GeekGal, Electronics Support Tech
Category: E-Readers
Satisfied Customers: 1,830
Experience: MIS degree and 15+ years experience supporting electronics of all kinds
Verified

Hi there! My name is*****'m sorry that you're having this trouble, and I'm sorry that you have had to wait so long for an answer.

Your password ***** your Echo Show should be the same as the password ***** your Amazon account. Please go to www.amazon.com and sign in to your account. If you don't know your password, click on FORGOT YOUR PASSWORD. On the next screen, enter the email address associated with your Amazon account. Follow the instructions on the screen to reset your Amazon password ***** then use that same password ***** register your Echo. If you can't reset your Amazon password ***** this manner, you can call 1(###) ###-####and provide personal information including the full name on the account, the address on the account, and possibly your birthday and/or billing information associated with the account, they should be able to verify your identity and help you with a password *****

When you have successfully signed into your Amazon account, please let me know so, so I can walk through the setup of your Echo show with you. Thank you!

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
New Zealand. Books in cloud & can't access. 24 hours ago
tried to reset because I couldn't access any books (but not a factory reset) … read more
Harry
Harry
2,175 satisfied customers
I won a kindle fire in a charity event. It is asking to
I won a kindle fire in a charity event. It is asking to verify my amazon account but the name on the sign in is not mine. It must be the person who purchased it for the charity event. How do I registe… read more
Cris
Cris
62 satisfied customers
Cannot logon to my amazon account. Just received kindle fire
just received kindle fire second hand - it has been reset … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I forgot my password. Do I just throw it away now? It has
i forgot my password. Do I just throw it away now? … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I have an amazon book ordering account that I have used for
I have an amazon book ordering account that I have used for years. Now, for three weeks it has not let me sign in. For a couple of years I signed in used my husband's account then I set up my own acco… read more
GeekGal
GeekGal
Electronics Support Tech
1,830 satisfied customers
I have forgotten my password to my kobo ereader, About six
I have forgotten my password ***** my kobo ereader … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I am attempting to change my password to purchase coins from
I am attempting to change my password ***** purchase coins from one of the casinos I use. I am sent a code to enter and then Amazon states it is not valid, This has happened several times. Not sure wh… read more
Harry
Harry
2,175 satisfied customers
Lost my password for my account. Don't rember name. Not good
not good with this stuff trading to set up new echo show … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I'm trying to access my Amazon account to order a book. It
I'm trying to access my Amazon account to order a book. It wouldn't accept my password, so I sent a request to reset. You gave me a temporary number 3 times, but none of them would work. Can you help … read more
Harry
Harry
2,175 satisfied customers
I have ordered two books recently on Amazon for my kindle
I have ordered two books recently on Amazon for my kindle Fire and they have not shown up on the kindle. The two books are by Michael Connelly. The first is The Overlook. I'm not sure of the second ti… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Tried to use same password as amazon, but did not work,
tried to use same password ***** amazon, but did not work … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I reset my Kindle as it did not give me any dictionary
I reset my Kindle as it did not give me any dictionary function and I was requested to then enter my amazon User ID and password ***** it says there is an error and asks me to try again - did that man… read more
GeekGal
GeekGal
Electronics Support Tech
1,830 satisfied customers
I am 91 years old, savvy about everything related to
I am 91 years old, savvy about everything related to computers. Probably a STAR purchaser at amazon.com, which is appreciated. Have ordered constantly from amazon.com, but it is acting like I am not a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I was given a Kindle for Christmas. I've been trying to
I was given a Kindle for Christmas. I've been trying to register it with Amazon but my sign in id and password ***** not work. My sign in and password ***** last use to purchase gifts from Amazon. How… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I have a question about how I can use Alexa, I just got it
I do not have a problem. What I want to know is if I can connect with Alexa from my computer over the cloud/wifi to Alexa in another State of the USA … read more
Cris
Cris
62 satisfied customers
I am so disappointed with this Kindle Fire. I have had it
I am so disappointed with this Kindle Fire. I have had it for three years; and besides having rather poor operating directions, I never seem to get a response when I need one. About two weeks ago I as… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
We lost our wi-fi briefly a week ago. I have repeatedly tried
We lost our wi-fi briefly a week ago. I have repeatedly tried to access my accounts on my Kindle Fire. However, it is not accepting my password.… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I just received a new Kindle Fire. When I try to connect to
I just received a new Kindle Fire. When I try to connect to my own wireless network, the device will not accept my router WEP/WPA Key/passphrase. It shows "attempting" then comes back with no connecti… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x