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My Kindle has frozen about 10 pages into a book, I can turn
My Kindle has frozen about 10 pages into a book, I can turn it on & off & recharge the battery but it wont move off the page, I now have another screen that has come up headed "Power" asking me to can… read more
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My credit card details have chenged. My partner & I
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Was in the process of reading a book on kindle and swiped to
Was in the process of reading a book on kindle and swiped to get next page and the screen froze. Now screen only swipes intermittently. … read more
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I have a paper kindle and entered a passcode on it and
I have a paper white kindle and entered a passcode on it and consequently, because it is new and I have not used it, have forgotten the passcode. How do I fix this? … read more
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Dle got on a page and stayed there. I tried every button I
dle got on a page and stayed there. I tried every button I could think of to get it to move, but nothing happened. I finally turned it off and the next day when I turned it on it was a blank white pag… read more
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My Kindle Fire has completely stopped. It does not work
My Kindle Fire has completely stopped. It does not work plugged in or with battery. I received it as a gift Dec. 2015 and have had no problem until now. What happened? … read more
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My screen went now it wont do anything, Do11000, three days
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My Kindle will not unlock. It is fully charged and was purchased
My Kindle will not unlock. It is fully charged and was purchased in December 2015. Thanks for your help. ***@******.***… read more
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I have an All-New Kindle Paperwhite which shipped to me on
I have an All-New Kindle Paperwhite which shipped to me on December 15, 2015. Order #(###) ###-####6205006. As of yesterday, February 12, 2016, the screen seems to be stuck on the Kindle Unlimited ad … read more
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I have a Kindle Fire and I have somehow managed to get a square
I have a Kindle Fire and I have somehow managed to get a square orange line around everything I touch. When that happens it moves to the top of the page. How do I remove that, I have not been able to … read more
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I seem to have lost the ability to switch on/off "wireless
I seem to have lost the ability to switch on/off "wireless connection" to save battery power.… read more
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I purchased my kindle for christmas - recieved it at the end
I purchased my kindle for christmas - recieved it at the end of December. I am having lots of issues with it. Symtoms vary but summary is below; - battery life is inconsistant - never more that two da… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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