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MyKindle Paperwhite has frozen up. On a number of tries it
MyKindle Paperwhite has frozen up. On a number of tries it will open briefly but then freezes up again. I do not know if the battery has just given up or if I need to try something else. My Kindle is … read more
Richard
Richard
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IT Manager, Consultant
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I have a Kindle paperwhite and a page has frozen and I can't
hi, I have a Kindle paperwhite and a page has frozen and I can't move anywhere! … read more
Suhasini Velu
Suhasini Velu
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My kindle sometimes freezes when I try to delete the
my kindle sometimes freezes when I try to delete the bbbookmark … read more
Josh
Josh
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I am having trouble with my paperwhite. CEO700 about a year.
Its been going on a couple of weeks. Haven't tried anything except rebooting … read more
Josh
Josh
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My kindle paper failed to restart after I took it off the
My kindle paper white failed to restart after I took it off the charger. Is there a reset button … read more
Karthik
Karthik
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Bachelor of Engineering
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My Kindle was being non-responsive, so I held the button
Hi - my Kindle was being non-responsive, so I held the button until blinked It now shows the Power selection options, but if I try touching 'restart' nothing happens Nothing happens touching cancel or… read more
Josh
Josh
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My paperwhite isn't working. I have shut it off and
my paperwhite isn't working. I have shut it off and restarted several times. I can put password ***** and get to page, then can't swipe any pages … read more
Nathan
Nathan
Bachelors of Science
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My Kindle keeps freezing. Can't turn the page in either
My Kindle keeps freezing. Can't turn the page in either direction, I tried restarting a number of times. … read more
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Run A/V and repair business for over
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My Kindle Paperwhite screen is frozen and will not respond
My Kindle Paperwhite screen is frozen and will not respond to attempts to restart. Any ideas? … read more
Cory
Cory
Vocational, Technical or Trade Scho
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Second opinion] my paperwhite will not respond after a
Second opinion] my paperwhite will not respond after a restart… read more
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Josh
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My Kindle Paperwhite will not charge or start. I have tried
My Kindle Paperwhite will not charge or start. I have tried "resetting" it but it does not work. I cannot remember how old mine is but I believe I got it right after it was introduced. … read more
Josh
Josh
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After over 500 purchases I am having trouble with new
after over 500 purchases I am having trouble with new purchases sometimes not reaching my Kindle Paperwhite. It has happened about four times in the past month. … read more
Benimur
Benimur
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Associate Degree
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I have a kindle paperwhite. I push the button to turn it on.
I have a kindle paperwhite. I push the button to turn it on. The page shows up, but the touch screen isn't responding. … read more
Randy Boman
Randy Boman
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My kindle paperwhite is frozen. screen shows on top half
my kindle paperwhite is frozen. screen shows on top half latest down load bottom half man under tree..middle screen box "power..cancel,restart,screen off". Restart is frozen. full screen showing man u… read more
Randy Boman
Randy Boman
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10,638 satisfied customers
I have only had my kindle paperwhite 2 weeks. It is acting
I have only had my kindle paperwhite 2 weeks. It is acting so strange all of a sudden. I have restarted it several times, charged the battery. The pages won't swipe and then if it does, several of the… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My Kindle Paperwhite has stopped working. I just get a
My Kindle Paperwhite has stopped working. I just get a greyscale screen of pen caps. … read more
Randy Boman
Randy Boman
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Ed out of my Kindle. I just charged it. This is the second
ed out of my Kindle. I just charged it. This is the second time I have had to charge it in less than two weeks … read more
Cris
Cris
63 satisfied customers
My Kindle is 2 years old and now it just freezes up and will
My Kindle is 2 years old and now it just freezes up and will not go back on. I recharge it and it may last 2-4 pages and freezes up again. Is there a battery that needs to be replaced? It was not drop… read more
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Josh
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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