E-Readers

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My reader won't charge. I think the contact in the reader
My reader won't charge. I think the contact in the reader has come loose. … read more
Nathan
Nathan
Bachelors of Science
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All my books were on my reader and then they all disappeared
all my books were on my reader and then they all disappeared while on vacation … read more
Nathan
Nathan
Bachelors of Science
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The screen froze while downloading after I re booted it.
The screen froze while downloading after I re booted it … read more
Harry
Harry
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Mmmm maybe you can. Yesterday I downloaded and installed the
Mmmm maybe you can. Yesterday I downloaded and installed the latest version of Kobo onto my desktop. I then successfully purchased 4 new books to add to my every growing library. However, I've not yet… read more
Pete
Pete
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Bachelor's Degree
1,138 satisfied customers
Do I have to buy a new battery when mine is down to 4% only
Do I have to buy a new battery when mine is down to 4% only and been on charge for more than 24 hrs … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
My Kobo reader is several years old. I rencently connected
My Kobo reader is several years old. I rencently connected it to my computer, and the reader showed its usual window, "Computer detected." But it doesn't respond to my pressing anything. I made sure i… read more
Richard
Richard
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IT Manager, Consultant
3,549 satisfied customers
I can not get my Kobo to come back on. the other night i hit
I can not get my Kobo to come back on. the other night i hit update my app and now it doesn"t work. … read more
Cris
Cris
63 satisfied customers
My kobo says restarting but nothing happens, trying to find
yesterday I down loaded new books I tried the staple in the back the model is at least 5 years old … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
794 satisfied customers
My ereader is frozen in sleep mode. I can't switch it off. I
my ereader is frozen in sleep mode. I can't switch it off. I tried recharging it and resetting it in the bottom of the ereader. But it stays the same. It is a Kobo aura H2O about 18 months old… read more
Cris
Cris
63 satisfied customers
Yesterday I bought a book Stay with me by Elliott-they say
yesterday I bought a book Stay with me by Kelly Elliott-they say it is on my Kobo but I can't bring it in. Beth West … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
About a ear and a half ago I accidentally deleted everything
About a ear and a half ago I accidentally deleted everything off of my Kobo e-reader. Is there any way I can retrieve the books that I down loaded? … read more
Richard
Richard
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IT Manager, Consultant
3,549 satisfied customers
It worked and was able to down load my books i charged it
It worked and was able to down load my books i charged it all night and when I turn it on the home page ahows up than shuts off and won't come on again … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I am on kobo page and have a book in the basket. it reads 1
i am on kobo page and have a book in the basket. it reads 1 in the basket and bottom right reads checkout .when i tap that spot it changes page and says you have total 0.00 in confirmation area and yo… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I have 2 kobo e readers purchased from WH Smith about 3 years
i have 2 kobo e readers purchased from WH Smith about 3 years ago. i purchased a book but was unable to download it. instructed to reset each kobo which has been done but now have lost all my books an… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
My Kobo is a year or so old. A week ago I purchased a new book
My Kobo is a year or so old. A week ago I purchased a new book and immediately thereafter it died. I tried the paper clip thing but it didn't work. When I attach it to my computer the screen briefly k… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I bought 3 books from Kobo and downloaded to my computer. I
I bought 3 books from Kobo and downloaded to my computer. I hooked my KoboArc to my computer and it looked like the 3 books downloaded but only one was fully loaded. The other two only have a first pa… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Ive just purchased a book from the Kobo library (the first
I've just purchased a book from the Kobo library (the first one). when I tried to sync it to my eReader I got a message that if I continued then the Kobo books on my eReader would be replaced by those… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Bought two (2) books 1/15/2012 and am unable to down load on
Bought two (2) books 1/15/2012 and am unable to down load on my kobo. Have receipts for both books but cannot find them on my kobo. Checked by name and author. Have had my kobo for about four (4) year… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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