E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

It says I'm off wifi. Couple years old. I have no idea how…

Customer Question
It says I'm off...

It says I'm off wifi

Technician's Assistant: What's the make/model of your device? How old is it?

Couple years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I have no idea how to trouble shoot. It says it;s almost full. I try to get rid of books but it doesn't work.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Ino

Submitted: 10 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 1 minute by:
9/28/2017
Electronics Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,196
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 10 months ago

Which Kindle model do you have?

Ask Your Own E-Readers Question
Customer reply replied 10 months ago
I have no idea.
Customer reply replied 10 months ago
It was a gift. There were never any instructions with it. The ear phones died in 2 days. Not doing wel.
Customer reply replied 10 months ago
Why won't it connect to my active wifi?
Electronics Technician: Josh, Technician replied 10 months ago

Unfortunately, I cannot answer any of your questions without the model.

Click here: https://www.oberondesign.com/pages/identify-your-kindle-model

Which model do you have?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I cannot seem to connect my kindle to my wifi...cannot find
I cannot seem to connect my kindle to my wifi...cannot find the wifi password....not sure why it isn't automatically connecting. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a new iPhone 8. I transferred all my data from the
I have a new iPhone 8. I transferred all my data from the old to the new phone, including my kindle books. My books show up when I start the Kindle app on the new phone. But when I try to open the boo… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My kindle will not allow me to turn the page. In other words
My kindle will not allow me to turn the page. In other words it's stuck on one page. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I'm having trouble charging my Kindle. There is a yellow
I'm having trouble charging my Kindle. There is a yellow light sometimes but I'm not sure what that means … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have two kindles the 2nd one is the one I use but it seems
I have two kindles the 2nd one is the one I use but it seems to be freezing up all the time when I buy books etc. Is it because I have over 97 items on it and I have not been able to get rid of them b… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
This is my second kindle had the first one about 3 years
this is my second kindle had the first one about 3 years until it went haywire bought a new one from amazon about april of ths year and it already does not work. it won't let me swipe the page or if i… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Second opinion] I have a kindle that is about 2 years old.
Second opinion] I have a kindle that is about 2 years old. Suddenly i can't use it. Is that because it's too full and how can I delete some of the selections?… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I have a kindle device with over 500 books. I order books
I have a kindle device with over 500 books. I order books thru my Apple computer at Amazon...most of my books are then available on my Computer scree and my hand held Kindle but some books do NOT down… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
My kindle will not allow2 me to open it, it says enter
my kindle will not allow2 me to open it, it says enter Passcode which I did and still wont allow passcode as written down as(###) ###-#### can you please help … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Last books went to cloud. i cant retrieve them. also how do
last books went to cloud. i cant retrieve them. also how do i get rid of pearls cloud off my page. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Kindle has locked up. It has a full charge, I can turn it
My Kindle has locked up. It has a full charge, I can turn it off, when I turn it on it goes to the page ote book I am reading, with a pop-up menue … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Previously when I loaded a book it would not load & I would
previously when I loaded a book it would not load & I would have to return to the purchase site & push download after it told me I already had it (which I didn't. Now it does the same thing but at the… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My Kindle has been set up and working. I have down loaded a
My Kindle has been set up and working. I have down loaded a Bible , a book and a sample book .I tried to down load the whole book ihad the sample of .Amazon says it was sengt but it did not appear on … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
My Kindle is fully charged, but dead. The screen shows "Book
My Kindle is fully charged, but dead. The screen shows "Book Details" page with WiFi icon, picture of battery and time (apparently time that the Kindle stopped running. The reset button on the bot****… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My Kindle just quit me last night. The word amazon appears,
Good morning; My Kindle just quit me last night. The word amazon appears, then the kindle turns off. I hold the on button again and the word amazon appears, then it turns off. I know the battery was a… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I can't get my kindle to hold the connection to wifi. It's
I can't get my kindle to hold the connection to wifi. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Kindle is frozen and does not respond to any touches? How do
Kindle is frozen and does not respond to any touches? How do i get it going again? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Purchased book for my kindle, but it's not on there. When I
purchased book for my kindle, but it's not on there. When I tried to purchase it again says I already puched it. Cannot get on wifi either … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x