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My old kindle is not holding a charge for. How can I send it
My old kindle is not holding a charge for long. How can I send it back to get it refurbished? What address>? How much would it cost me. I really like my old kindle … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
Two days ago I needed to buy a new book on my kindle. It had
Two days ago I needed to buy a new book on my kindle. It had just updated and after I chose the book I wanted I got a message to say that something had gone wrong and the book couldn't be downloaded. … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
When I finish reading a book, why can't I access another
When I finish reading a book, why can't I access another book in my library? My only options seem to be more books I must pay for. I have over 300 titles in my library, but I can't seem to access any … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
All of a sudden, the books I buy from the Kindle store will
All of a sudden, the books I buy from the Kindle store will not come up on my iPad... Why? Have I too many books in my library ? … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,806 satisfied customers
I received my Aug 9 order of "The Man who killed Kennedy On
I received my Aug 9 order of "The Man who killed Kennedy On my ipad bu not my Kindle. Usually it comes to both and I'd prefer reading on the Kindle because of ease of handling. Is it possible to get i… read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
I recently bought a Kindle Paperwhite to replace my four
I recently bought a Kindle Paperwhite to replace my four year old Kindle. When I got the new one, my whole library and then some - 125 pages of books was on it. I cannot seem to remove all of the whic… read more
Pete
Pete
Engineer
Bachelor's Degree
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Why am I charged every time I read my Kindle book? My Kindle
Why am I charged every time I read my Kindle book? … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I have followed your suggestions a half-dozen times
I have followed your suggestions a half-dozen times including eliminating my cookies, new passwords, etc, but NOTHING WORKS!!! I am NOT able to access my books. I have had HERITAGE QUEST online for tw… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
My husband ordered a book on his kindle titled The German
My husband ordered a book on his kindle titled The German Girl. It downloaded onto his kindle, but it is not to be found in our overall list of books. It is actually on his kindle for him to read, but… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
My wife reads a lot of books on kindle. Is there a club she
My wife reads a lot of books on kindle. Is there a club she can join are pay an annual fee and get all the books she wants and it be cheaper than a fee for each book? Thanks, *****: What's the make/mo… read more
Randy***** CellTech
Randy***** CellTech
1,838 satisfied customers
My kindle store is currently unavailable. Kindly advise why,
My kindle store is currently unavailable. Kindly advise why … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
I can increase memory and buy more books? Kindle Fire 4
Two Day. I have tried deleting books using amazon on my computer. I have only been able to delete about 10 every 10 minutes … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
I've bought 5 books on Wednesday, 4 downloaded correctly on
hi I've bought 5 books on Wednesday, 4 downloaded correctly on my device & one on cloud, which does not open message is I need an update and I have the latest update 5.3.7.3 Kindle touch … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
I have downloaded the app to my iPad But cannot read the
I have downloaded the app to my iPad But cannot read the book only the sampler how can I continue to the whole book… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
I downloaded three books to my Kindle and they do not show
I downloaded three books to my Kindle and they do not show up in my facepage. I can't find them. I am using Windows XP and internet explorer 8.… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,806 satisfied customers
Iam unsure that I am registered to purchase books through Amazon
Iam unsure that I am registered to purchase books through Amazon for my regular Kindle purchased a couple of years ago for my husband, Theodore Loder. I am using the kindle for a trip and want to be s… read more
Cris
Cris
1,309 satisfied customers
HI -I have a kindle touch and have transferred 160 books from
HI -I have a kindle touch and have transferred 160 books from my computer to the kindle. When I view the contents of the kindle via the computer, they show up there, but when I try to view them just v… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
66 satisfied customers
My first generation Kindle suddenly started freezing up on
My first generation Kindle suddenly started freezing up on me. It does it several times a day and started over a week ago. I reset it every time & it worked again for a while, sometime only minutes so… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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