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Have Fire Tablet. Have two books that have a! on them, won't
good morning. Have Fire Tablet. Have two books that have a ! on them, won't open. One was purchased last night and the other several months ago. … read more
Richard
Richard
Customer Service
49,143 satisfied customers
I have purchased a new Kindle fire 7 and have the Kindle
I have purchased a new Kindle fire 7 and have the Kindle ultimate collection of books on my PC, transferring books to my device it indicates that the books have been transferred but I am unable to acc… read more
Richard
Richard
Customer Service
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SA. a friend purchased a Kindle for me from the UK a few
Hi, my name is***** a friend purchased a Kindle for me from the UK a few years ago and I am registered with Amazon USA, password, cr cd details etc. My problem is that my Wifi password ***** cannot co… read more
Richard
Richard
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This is my third e-reader and I am having a difficult time
This is my third e-reader and I am having a difficult time getting books to load. I do not want cloud … read more
Richard
Richard
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Mr. T. I received a Kindle for Christmas from my brother. I
Hello Mr. T. I received a Kindle for Christmas from my brother. I just loved it, but at some point it died and I returned it to Amazon and they sent me a Kindle Fire which I have been happily using ev… read more
Richard
Richard
Customer Service
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I ordered the Olive Tree by Lucinda Riley and see that the
Hi there. I ordered the Olive Tree by Lucinda Riley and see that the book has downloaded only 2% of the book. Please advise … read more
Richard
Richard
Customer Service
49,143 satisfied customers
I CAN'T OPEN ANY OF MY DOWNLOADED KINDLE EBOOKS. I SHUT DOWN
I CAN'T OPEN ANY OF MY DOWNLOADED KINDLE EBOOKS. I SHUT DOWN LAST NIGHT AND CHARGED THE DEVICE AND THIS AM COULD NOT ACCESS ANY BOOKS. … read more
Richard
Richard
Customer Service
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My kindle, purchased in dec.,16 is stalled after buying and
my kindle, purchased in dec.,16 is stalled after buying and reading two books. in calling amazon, i was forwarded to a obviously foreign-born helper who spent a long time on the phone and eventually t… read more
Cris
Cris
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I have a Kindle under my email address,*************. Last
I have a Kindle under my email address,*************. Last week I had Amazon to combine my husband prime account with me and to take the Amazon account I had be deleted. Today I was reading in my Kind… read more
Richard
Richard
Customer Service
49,143 satisfied customers
I've bought 5 books on Wednesday, 4 downloaded correctly on
hi I've bought 5 books on Wednesday, 4 downloaded correctly on my device & one on cloud, which does not open message is I need an update and I have the latest update 5.3.7.3 Kindle touch … read more
Nathan
Nathan
Bachelors of Science
24,890 satisfied customers
My Kindle paperwhite stopped letting me open any books, and
My Kindle paperwhite stopped letting me open any books, and now I just plugged it in to charge it, and my computer doesn't seem to recognize it… read more
Cris
Cris
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my kindle is about a year old, it will not charge, the green
my kindle is about a year old, it will not charge, the green lite turns on and then it will not do anything the orange will not turn on and it says battery too low to power on and it will turn off.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
I ordered three books last night and they did not come up on
I ordered three books last night and they did not come up on my kindle but Amazon says they were sent. My kindle is fully charged but when I turn it on it goes right back off. It stays on only when it… read more
John
John
Bachelor's Degree
5,524 satisfied customers
I have read three books on my Kindle so far. Each was ordered
I have read three books on my Kindle so far. Each was ordered directly from my Kindle. Recently I ordered two more books online from Amazon for my Kindle and when I check online, it tells me they have… read more
Dr. Fix-It
Dr. Fix-It
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I just sent a rather long message regarding my Kindle, did
I just sent a rather long message regarding my Kindle, did it come through? After I clicked on get an answer, nothing indicated that you had received it. Nancy Eisenhauer… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
do not have a wireless computer. want to order books, directly
do not have a wireless computer. want to order books, directly onto my kindle. do not have wireless computer svs. trying to order my books from amazon, directly onto my kindle. the order was verified,… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have the second generation Kindle. A friend with a newest
I have the second generation Kindle. A friend with a newest Kindle says he somehow loads books bought at the Kindle Store onto his Blackberry "Curve" and then listens to the books while he drives to w… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
my kindle has stopped working!symptoms are -on unpacking my
my kindle has stopped working!symptoms are:-on unpacking my device and setting up it worked perfectly and I downloaded a number of books.Iread one book and am half way through another .The next mornin… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

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Mike

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Dr. Fix-It

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... its a whole library in your hands.

Kriptokrit

Kriptokrit

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Andy

Andy

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Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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