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Related E-Readers Questions
My Kindle has the message: "Kindle Store encountered an
Thank you, Dan. My Kindle has the message: "Kindle Store encountered an unexpected error. Contact this email" I am on vacation at a resort in the Cayman Islands and use my Kindle for reading books on … read more
jinsmn
jinsmn
Systems Administrator
Diplom
4,822 satisfied customers
I am trying to order an online book for my mom on her kindle
Hi I am trying to order an online book for my mom on her kindle and when I press buy book it says encountered an unexpected error … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Two days ago I needed to buy a new book on my kindle. It had
Two days ago I needed to buy a new book on my kindle. It had just updated and after I chose the book I wanted I got a message to say that something had gone wrong and the book couldn't be downloaded. … read more
Nathan
Nathan
Bachelors of Science
24,943 satisfied customers
My original e reader has gone kaput i have now got a new
My original e reader has gone kaput i have now got a new kindle paperwhite and i want all my books uploaded to my new kindle … read more
Richard
Richard
Customer Service
IT Manager, Consultant
49,222 satisfied customers
I purchased a book and I want to read it in adobe acrobat
I purchased a book and I want to read it in adobe acrobat instead of the kindle app. The find is on my ipad. Can you help me? … read more
Richard
Richard
Customer Service
IT Manager, Consultant
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My Kindle Paperwhite with all my books on it was recently
My Kindle Paperwhite with all my books on it was recently stolen. I plan to buy another but will I be able to recover on the new one all the books I had on my stolen Kindle. Regards...Neil Blincow(###… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
My device is not downloading any new purchases and is
my device is not downloading any new purchases and is telling me there's a problem with the wifi connection yet I was able to download the free samples for a few books … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,224 satisfied customers
When I bought a new kindle I lost all my archived items. Can
when I bought a new kindle I lost all my archived items. Can I get those back. Tjey are no longer shown in my account … read more
James I
James I
Pool Plant Operator
23 satisfied customers
I am having trouble with the two kindles I own. I was
I am having trouble with the two kindles I own. I was downloading books about a month ago when every book I had dissapeared from the Kindle. As I was trying to download from Amazon I have been in touc… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have just purchased a Kindle Paperwhite. When I try to
I have just purchased a Kindle Paperwhite. When I try to order items from then Amazon store I keep getting the following message Robert, we did not find a Kindle device or reading app registered to yo… read more
Nathan
Nathan
Bachelors of Science
24,943 satisfied customers
I am unable to read a book that my kindle tells me I already
I am unable to read a book that my kindle tells me I already bought. if I already bought it and I don't believe I read it, why can't I read it now?… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
We switched our ISP from Time Warner to AT&T so we have a new
We switched our ISP from Time Warner to AT&T so we have a new modum, etc. I got my Kindle Fire to work fine on our new network but I can't get my Kindle Paperwhite to go into my next book to read. I g… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I just brought a Kindle fire HD and every-time i try to download
I just brought a Kindle fire HD and every-time i try to download a book it tells me no WIFI connection. i have a Linksys wireless -g broadband 2.4 GHZ router and the systems tells me it is connected. … read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I received a Kindle paperwhite 2gb. for Christmas, not realizing
I received a Kindle paperwhite 2gb. for Christmas, not realizing that I would need wii fi; which is not available in our area. I had a friend download some books for me. I have no idea how she did it … read more
Cris
Cris
1,310 satisfied customers
I cannot get connected to get my books and have lost all my
I cannot get connected to get my books and have lost all my other books I never got to read but paid for I think you are sending out defective kindles in exchange for returns. Tell me what I can do. M… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,224 satisfied customers
Just downloaded J. D. Robb "Celebrity in Death". When I try
Just downloaded J. D. Robb "Celebrity in Death". When I try to open it on Kindle, message reads "unexpected error" and indicates only choice is "close". No problem opening other books.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
why cant I open my book? All I get is this thing telling me
why can't I open my book? All I get is this thing telling me "Kindle store encountered an unexpected error and to contact this support system.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I purchased a kindle touch a week ago and got the premium membership
I purchased a kindle touch a week ago and got the premium membership free for 30 days. I can't figure out how to find library books to download. Thanks. xxxxxx xxxxxxxx40914.0690566319… read more
John
John
Bachelor's Degree
5,525 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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