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My Kindle Fire HD8 will not turn on. I charged it for over
My Kindle Fire HD8 will not turn on. I charged it for over an hour. I held the start button in for 30 seconds, took my finger off the start button and then tried restarting again. Nothing. This happen… read more
Randy***** CellTech
Randy***** CellTech
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I was on a trip about 6 months ago and my Kindle wouldn't
Hey Pearl, I was on a trip about 6 months ago and my Kindle wouldn't open. When I got home I work with Kindle tech support and the tech found MANY viruses on my laptop which caused my Kindle Paperwhit… read more
Josh
Josh
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My kindle is frozen - it is the newest version with the
My kindle is frozen - it is the newest version with the wider screen. … read more
Nathan
Nathan
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Well, I can no longer get the charge cord to stay connected
Well, I can no longer get the charge cord to stay connected in the charge port. It just falls out. I can't tell if something is broken in the charge port or not … read more
Stephen FS
Stephen FS
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My Kindle won't charge. I KEPT PLUGING IN IN WITH DIFFEFENT
I KEPT PLUGING IN IN WITH DIFFEFENT CORDS THESE CORDS PLUGIN TO THE DEVIVE EASILY BUT NO CHARGE I WENT TO BEST-BUY WHERE I BOUGHT AND THEY SAID THEY DONT DO ANYTHING I HAD TO CONTACT AMAZON WHICH HERE I AM111 … read more
Richard
Richard
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My kindle 2 will not always charge, do I have a disfuctual
My kindle 2 will not always charge , do I have a disfuctual charge cord or is it my kindle connection slot? What should I do? … read more
Cris
Cris
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I plugged reader in a few days ago to charge battery for the
I plugged reader in a few days ago to charge battery for the second time. Kindle will neither turn on nor show battery status. … read more
Josh
Josh
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I've tried the steps to recharge my paper but it won't stay
I've tried the steps to recharge my paper white but it won't stay charging. The ***** *****ght will not always stay on. It did for a full night, and a half day, but just doesn't charge. I'm lost worko… read more
Pete
Pete
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We have 2 kindles that have amazon entry cross entered, we
we have 2 kindles that have amazon entry cross entered, we can't get accepted password ***** either of them … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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My Kindle Paperwhite with all my books on it was recently
My Kindle Paperwhite with all my books on it was recently stolen. I plan to buy another but will I be able to recover on the new one all the books I had on my stolen Kindle. Regards...Neil Blincow(###… read more
Aric
Aric
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I purchased a refurbished Kindle paperwhite 3 or 4 months
I purchased a refurbished Kindle paperwhite 3 or 4 months ago. Now the display is all messed up and you can't go to "Home". … read more
Louie
Louie
Senior Technician
Associate Degree
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I just tried the answer that I was given for my grandson's
I just tried the answer that I was given for my grandson's kindle fire 8. Never of the 2 answers that I was given to try have not worked. We have only had this tablet for 2-21/2 months. Now what do I … read more
Pete
Pete
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I have a Kindle Paper reader that is presently unable to
I have a Kindle Paper White reader that is presently unable to take a charge. The connection inside the reader appears to not hold a connection to the charge cord. I don't know if there is a short ins… read more
Nathan
Nathan
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Is there a simple way to transfer the books I have ordered
Is there a simple way to transfer the books I have ordered for my Kindle on my Macbook Pro to my second generation Kindle? I used to order Kindle books from Amazon on the computer and they would end u… read more
Jason Jones
Jason Jones
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I am giving my loaded Kindle to a friend whos had surgery
I am giving my loaded Kindle to a friend who's had surgery and has only one hand now. She reads what I read so now she will ahve a bunch of books to read. Now I have a new Kindle for me- how do I now … read more
Josh
Josh
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I dropped my kindle and now it needs repaired. It is a
I dropped my kindle and now it needs repaired. It is a kindle second gen. I was just wondering if you repair them. It did something to the inside of it. It was a gift from my husband who is now deceas… read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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I dropped my Kindle yesterday, now it will not work....If i
I dropped my Kindle yesterday, now it will not work....If i decide to buy a new one is there a way to get the books i have on my old one into my new one?… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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Last week I purchased what I thought was a Kindle Touch and
Last week I purchased what I thought was a Kindle Touch and it was a regular Kindlw w/o text-to speech functionality. I have hence purchased and downloaded several books. I am going to return this rea… read more
Thomas
Thomas
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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