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My kindle just quit working. It wouldn't swipe and it won't
My kindle just quit working. It wouldn't swipe and it won't take a charge. How do I exchange it for a new one? Thanks. Heidi Thompson … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I have a Kindle Paperwhite received as a gift about 3-4
I have a Kindle Paperwhite received as a gift about 3-4 years ago. Now, I'm having trouble with page turning. I just won't turn with a swipe or tap. I have in the center of the screen a 3 in square wh… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,303 satisfied customers
When I "swipe" to unlock my kindle, nothing happens. It's
When I "swipe" to unlock my kindle, nothing happens. It's been working fine till now. … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I am not sure which model of the Kindle e reader I have but
I am not sure which model of the Kindle e reader I have but it is not moving when I swipe it. It stays on one page and I can't read on. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,265 satisfied customers
My Kindle won't turn the page easily when I swipe my finger
My Kindle won't turn the page easily when I swipe my finger across the page. I can access the Kindle store and other apps from the left hand upper corner easily. I assume that my Kindle is dying. Outs… read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
My Kindle Paperwhite suddenly will not respond to swipes to
My Kindle Paperwhite suddenly will not respond to swipes to turn pages. Please advise how to get device unstuck. … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,235 satisfied customers
Kindle Fire, I have sound, how do I turn it off? I do not
Going on for about a week. I have not done trouble shooting. It is very slow and I have to tap icons very numerous times. I may have started when I was looking at audible books. … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,235 satisfied customers
Swiping will not turn the page, It was a gift. It is about
It was a gift. It is about 4" x 6". I got it in April … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,265 satisfied customers
I have a kindle and after I type in my passcode.. I am
hi.. I have a kindle and after I type in my passcode.. I am unable to swipe to do anything … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,612 satisfied customers
I have a kindle fire 8 with an overly helpful voice
I have a kindle fire 8 with an overly helpful voice accessibility and when I have it on the screen doesn't scroll. … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
How do you make a kindle go back pages? I don't know the
I don't know the model but it's at least 3 years old … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I have a kindle paper and just started that when I swipe to
I have a kindle paper white and just started that when I swipe to turn the page it doesn't go or I have to keep swiping it several times before it will go to the next page! And the battery is fully ch… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,303 satisfied customers
Displays says "The Kindle store is currently unavailable.
displays says "The Kindle store is currently unavailable. Try again at a later time." But now everything is frozen. I have turned the kindle off and back on but that didn't help. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,303 satisfied customers
When I open my klindle the page sais swipe to open. After
When I open my klindle the page sais swipe to open. After that, it goes to blank whjite. … read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
Was in the process of reading a book on kindle and swiped to
Was in the process of reading a book on kindle and swiped to get next page and the screen froze. Now screen only swipes intermittently. … read more
Cris
Cris
1,311 satisfied customers
I'm having a technical problem with my kindle. I was
I'm having a technical problem with my kindle. I was exploring my settings to see how it worked,; then, I don't know what I did, but my kindle starting talking, and then it would respond to my touch m… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,235 satisfied customers
My Kindle paperwhite (purchased about a year ago) will
Hi, my Kindle paperwhite (purchased about a year ago) will scroll through list of books in library but when I select a book the pages won't turn (can't swipe) and change the page. Battery is fully cha… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
I have only had my kindle paperwhite 2 weeks. It is acting
I have only had my kindle paperwhite 2 weeks. It is acting so strange all of a sudden. I have restarted it several times, charged the battery. The pages won't swipe and then if it does, several of the… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,303 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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