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I have forgotten my password on my kindle and it won't let…

Customer Question
I have forgotten my...

I have forgotten my password ***** my kindle and it won't let me reregister it.

Technician's Assistant: What's the make/model of your device? How old is it?

6 years. It is a kindle fire.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I ordered a book today and it did not download and I couldn't rebuy it because it said I already owned it. I went to support and did what they said but it said I did not have the right password.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No I just need my password.

Submitted: 10 months ago.Category: E-Readers
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Answered in 5 minutes by:
9/27/2017
Electronics Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,325
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 10 months ago

Do you mean the Amazon account password?

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Customer reply replied 10 months ago
it said my amazon.
Customer reply replied 10 months ago
no i just need my password.
Electronics Technician: Josh, Technician replied 10 months ago

What is the email address on file with Amazon?

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Customer reply replied 10 months ago
Forget it I have already paid you for nothing.
Electronics Technician: Josh, Technician replied 10 months ago

What is the email address on file with Amazon?

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