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I am from South Africa. I have a problem with charging my
Hi My name is ***** ***** I am from South Africa. I have a problem with charging my Kindle. Its three years old. … read more
Richard
Richard
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IT Manager, Consultant
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On the 30th march 2018 i placed the following orders for 5
hi on the 30th march 2018 i placed the following orders for 5 books after receiving confirmation of the following orders #D01-2218993-6415445/#D01-7887215-9605818/#D01-3080483-3785047/#D01-7675502-698… read more
Richard
Richard
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My kindal fire has a black screen and will not boot up. It
my kindal fire has a black screen and will not boot up. It was fully charged when I turned it off. … read more
Randy***** CellTech
Randy***** CellTech
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I have and old Kindle about 8 years old it is completely
hello i have and old Kindle about 8 years old it is completely frozen i've tried using the slider for 30 seconds and alt r it has come up with the bar but it is also now frozen I left it overnight it … read more
Josh
Josh
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Associate Degree
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I have a 2011 Kindle Touch. I purchased a book on Amazon but
I have a 2011 Kindle Touch. I purchased a book on Amazon but it will not transfer to my Kindle because Amazon says my device is not registered. The Kindle itself, however, says it is registered with A… read more
Randy***** CellTech
Randy***** CellTech
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I have a kindle which is not showing when charged. Maybe I
I have a kindle which is not showing green when charged. Maybe I need to upgrade to a newer version as it is quite old. Unfortunately, I have moved and my email address is no longer***@******.*** (pas… read more
Nathan
Nathan
Bachelors of Science
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My wife (Doris) died last year. when I ordered this Voyage
My wife (Doris) died last year. when I ordered this Voyage Kindle ,I thought I had taken her name off of the order page. Now that I tried to register this Voyage ,I wonder if I can place orders for bo… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My original Kindle was purchased, I believe, in 2010 and is
My original Kindle was purchased, I believe, in 2010 and is listed as Anne's Kindle 3. It has apparently died as I cannot not get it to charge nor will it restart using the usual procedure. Help. I ha… read more
Richard
Richard
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IT Manager, Consultant
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Used my kindle yesterday without issue (and when I set it down,
Used my kindle yesterday without issue (and when I set it down, I had about 75% battery power left. Found my kindle this morning TOTALLY blank, no indication of power on the power button, unable to tu… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle has been frozen for the last few days. It will not
My kindle has been frozen for the last few days. It will not turn off - it just has the screen saver page. I have tried holding the on/off button but nothing happens. It is a standard indle with no ke… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
We were trying to reset my Kindle password, and the last
Thomas, This is Grant. We were trying to reset my Kindle password, and the last answer you gave me rewuired me to be able to get onto my We-Fi network to reset my Kindle password. That's the problem. … read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
My Kindle froze wont turn on even with it on the charger.
My Kindle froze won't turn on even with it on the charger. It has a full charge the screen has part of my book and part of the screen pics of all the birds. Is there any thing I can do or is it time f… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle, Wi-Fi, Graphite, 6" Display with New E Ink Pear
My Kindle, Wi-Fi, Graphite, 6" Display with New E Ink Pear Technology, purchased May 18, 2011, was discovered lost, strayed or stolen on July 27, 2012. At the time, it had several books in its memory,… read more
Steve G.
Steve G.
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I have a Kindle Keyboard. Its just over one year old..
I have a Kindle Keyboard. It's just over one year old. All of a sudden it won't turn on and when I try to charge it the green light will no longer come on. I tried the reboot suggestion on line but th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle wont always charge. sometimes it doesnt want to
my kindle wont always charge. sometimes it doesnt want to turn on. whats the problem. I have checked the charger that is not the problem.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Has my Kindle died? I was browsing and purchasing this morning
Has my Kindle died? I was browsing and purchasing this morning when I got a message" make sure you are within range. I had just purchased a book. It went through and was llisted in my Home page. Then,… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle shows a screen that looks like the a fuzzy x-ray.
my kindle shows a screen that looks like the a fuzzy x-ray. Barely see any of the book on the screen. Looks like the screen is shrunk down into the left corner of the screen. Kindle is about a year ol… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle has frozen several times over the last week and i
my kindle has frozen several times over the last week and i have managed to restore it by carrying out a hard reset - holding the power switch for 15 seconds. The last time this happened it got stuck … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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