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Related E-Readers Questions
My kindle is frozen! I cannot turn the page and no other
My kindle is frozen! I cannot turn the page and no other buttons are working either! … read more
Expert
Expert
My Kindle will not turn on or accept a battery charge. It
My Kindle will not turn on or accept a battery charge. It says battery too low to turn on. … read more
Randy Boman
Randy Boman
2,163 satisfied customers
I plugged my Kindle in last night to charge the battery &
I plugged my Kindle in last night to charge the battery & this morning it has a very strange icon showing -- a big empty battery with an exclamation mark in the center. I tried to reboot hy pressing i… read more
Steve G.
Steve G.
Engineer
600 satisfied customers
IT IS FROZEN CANT GO TO NEXT PAGE. LAST NIGHT. NO BUT I WILL
IT IS FROZEN CANT GO TO NEXT PAGE JA: When did you last charge your e-reader? Customer: LAST NIGHT JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer: NO … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,906 satisfied customers
I have a kindle ereader I purchased on February 20. I have
I have a kindle ereader I purchased on February 20. I have used it only once. I charged it with the cable I purchased at the same time. It stayed charged for 2 days. I have been trying to charge it si… read more
Harry
Harry
2,803 satisfied customers
My Kindle will not charge, even after hours. I have tried
I have tried changing to a different cable and outlet … read more
Josh
Josh
Technician
Associate Degree
32,788 satisfied customers
I have only had my kindle paperwhite 2 weeks. It is acting
I have only had my kindle paperwhite 2 weeks. It is acting so strange all of a sudden. I have restarted it several times, charged the battery. The pages won't swipe and then if it does, several of the… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,906 satisfied customers
I purchased a Kindle reader about 3 months ago. Just the
I purchased a Kindle reader about 3 months ago. Just the basic Kindle. I have used it regularly downloading books from Amazon & our local library. I recharged the battery once since I have owned & use… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
18,877 satisfied customers
My Kindle paperwhite (about a year old & in regular use) has
My Kindle paperwhite (about a year old & in regular use) has frozen while I was buying a new book. The battery is nearly full Is there anything I can do?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My kindle died suddenly. It gave me the low battery message,
My kindle died suddenly. It gave me the low battery message, but recharging did nothing. It no longer powers up. What can I do?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle paper white has a frozen screen. I had just loaded
My Kindle paper white has a frozen screen. I had just loaded a new book and when I hit "home" to see if it was there, the screen froze with a weird picture ,"swipe to unlock Kindle" across the bottom,… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a kindle paperwhite and I am not able to open to the
I have a kindle paperwhite and I am not able to open to the book, although I see the green light and I think it's charged.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle Paperwhite will not charge. I tried shutting it down
My Kindle Paperwhite will not charge. I tried shutting it down several times with no luck. What can I do now?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Cannot get kindle to open by swiping. What is wrong. It is
Cannot get kindle to open by swiping. What is wrong. It is fully charged and when turned on will show the page that says swipe but will not move when I swipe… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I went to read my kindle fire last night but it wouldnt turn
I went to read my kindle fire last night but it wouldn't turn on - it was just a black screen. I read it during my lunch hour yesterday and it worked fine. It didn't give a low battery notice, but I p… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I was using my kindle last night, and this morning I pick it
I was using my kindle last night, and this morning I pick it up to use it, and it will not turn on. It was plugged in all night so I know it was not dead. But even if it was, the charger is not workin… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Kindle Fire not turning on today. Last evening, plugged in
Kindle Fire not turning on today. Last evening, plugged in to charge and orange light came on. Assumed it was charging, but unit is not turning on. Where can I take it to have it examined? Is is bette… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Im on my second kindle since Christmas with the same problem--I
I'm on my second kindle since Christmas with the same problem--I can't seem to keep it charged. I am an avid reader and use it alot , but this particular kindle was plugged in all night last night and… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Dan T.

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Richard

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Aric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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