E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
I cannot gain access to Kindle store. Last time I tried,
Only if I need to purchase a new Kindle can I transfer the books I currentlhy own?… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
I restarted my Kindle Paperwhite because I could not
I restarted my Kindle Paperwhite because I could not download a purchased book. Now it appears to be stuck on the Kindle page with the tree and boy … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
The books will not download. It says read with Kindle but
The books will not download. It says read with Kindle but can't read on kindle either. … read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
Can't get in the store to purchase more books! It's a
Good Morning, can't get in the store to purchase more books! It's a paperwhite … read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
Opening page froze. I turned it off, gave it a while then
Opening page froze. I turned it off, gave it a while then turned it back on to re-start it. Only the tree logo and the cross-bar comes. The cross-bar gets to about 3/4 of the way and freezw … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,813 satisfied customers
I have recently replace the battery in my kindle paperwhite.
I have recently replace the battery in my kindle paperwhite. I have recharged the battery and it still doesn't come on. Have you any advice why it isn't working … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I purchased a Kindle Paperwhite e-reader this past June 8th
I purchased a Kindle Paperwhite e-reader this past June 8th from Amazon with, supposedly, a protection plan service agreement (which I have not yet received) and now my Paperwhite will not swipe. It f… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
I keep getting Wi-Fi Error message when trying to connect to
I keep getting Wi-Fi Error message when trying to connect to my Wi-Fi network. All my other devices had no trouble connecting … read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
Second opinion] my paperwhite will not respond after a
Second opinion] my paperwhite will not respond after a restart… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I have the very basic Kindle which is pretty old. I had 243
My name is Terrri. I have the very basic Kindle which is pretty old. I had 243 books on it and last night was trying to access an unread book and all my books have disapearred. Can I retrieve them. We… read more
Louie
Louie
Senior Technician
Associate Degree
10,609 satisfied customers
It will not start and the battery is charged, It is 3 years
It will not start and the battery is charged JA: What's the make/model of your device? How old is it? Customer: It is 3 years old. Paperwhite3G JA: How long has this been going on? What troubleshootin… read more
Russell H.
Russell H.
Technician
13,314 satisfied customers
I just bought this kindle paperwhite 3rd generation and I
I just bought this kindle paperwhite 3rd generation and I can not purchase any books. It keeps asking me to register now. after putting in all the information it tells me 'can not connect' this is my … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
I have a kindle paperwhite. I have an account on kindle in
I have a kindle paperwhite. I have an account on kindle in the name rakkael and I think I also have an account in the name of ***********. the second is my actual kindle device and the first is on my … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,224 satisfied customers
I have a Kindle Fire HD it will not charge, I have tried
I have a Kindle Fire HD it will not charge, I have tried using another charger but it still will not charge. Is there anyway to fix it? Since mine has stopped working I was given another Kindle, how d… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have just purchased a Kindle Paperwhite. When I try to
I have just purchased a Kindle Paperwhite. When I try to order items from then Amazon store I keep getting the following message Robert, we did not find a Kindle device or reading app registered to yo… read more
Nathan
Nathan
Bachelors of Science
24,943 satisfied customers
I have a Kindle Paperwhite that just froze on the home
I have a Kindle Paperwhite that just froze on the home screen. I have recharged it and rebooted it but it stays frozen… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
my kindle purchased in 2009 is dying. It Is stuck on reset
my kindle purchased in 2009 is dying. It Is stuck on reset to factory defaults . I am unable to change anything. all the buttons are not working. I have 47 books in it. my new paperwhite does not conn… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
I was reading on my Kindle Touch last night, the battery was
I was reading on my Kindle Touch last night, the battery was dying, so I had it on the charger today. It is now fully charged and won't turn on. I have held down the on button for 20 to 30 seconds and… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x