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I've not used my paperwhite for well over a year. I have
hi I've not used my paperwhite for well over a year. I have just tried to turn it on and not surpisingly the screen is showing an empty battery symbol with an exclamation mark in the middle og it. I h… read more
RandyNetwork Tech
RandyNetwork Tech
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My kindle will not take a charge from the charger. I
i received a message on the kindle that the battery was low on Friday - put the kindle on charge on Saturday morning and to date, the kindle has not charged and the yellow charging light continues to burn … read more
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Kindle will not activate despite charge. I purchased new
Kindle will not activate despite charge. I purchased new charger - still nothing. It will power up and immediately shut down. It is dead. How can I reactivate it.… read more
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My Kindle Paperwhite will not charge. It,s a several years'
Since yesterday. I realized that even tho I had plugged it in overnight to recharge (Kindle was down to 1 bar) charging had not taken place overnight.I have tried holding power 30 sec releasing when screen blinks, unplugging and then replugging. Plugging into usb port on my computer. Best response was green light comes on briefly, blinks and goes off. Myscreen shows the battery diagram with pug and charge symbol,underneath. … read more
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Richard
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Kindle is not charging when orange light is on. Its dead!
Kindle is not charging when orange light is on. Its dead! … read more
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My kindle is frozen have tried holding down for 20 secs then
my kindle is frozen have tried holding down for 20 secs then hitting botton again NOTHING then i plugged it into my computer held alt shift and holding down r NOTHING any other suggestions when i plug… read more
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I have a kindle paperwhite gen 2, new battery, charge on and
I have a kindle paperwhite gen 2, new battery, charge on amber and stuck permanaently on Usb Drive Mode screen … read more
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My Kindle is frozen. Tried the hold the power button for 45
My Kindle is frozen. Tried the hold the power button for 45 secs several times. When plugged in green light is on. No light when I press power. Screen saver page does not change. … read more
RandyNetwork Tech
RandyNetwork Tech
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My Kindlewhite is a few years old and I've had no problems
Hi Pearl, my Kindlewhite is a few years old and I've had no problems with it but now it won't charge, nor does the orange (or green for that matter) light does not come on. I've tried different USB ca… read more
Josh
Josh
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I have a Kindle Paperwhite. It's been working perfectly
Hi, I have a Kindle Paperwhite. It's been working perfectly until yesterday - I received the lpw battery notice and plugged it in. The charge light came on and I went to bed.... this morning the charg… read more
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My Kindle will not charge. I plug it in and nothing??
My Kindle will not charge. I plug it in and nothing?? Thanks, ***** ***** … read more
Nathan
Nathan
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My Kindle will not charge even when it has been on the
My Kindle will not charge even when it has been on the charger. Is there a battery we can change within the Kindle?… read more
Cory
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I have an All-New Kindle Paperwhite which shipped to me on
I have an All-New Kindle Paperwhite which shipped to me on December 15, 2015. Order #(###) ###-####6205006. As of yesterday, February 12, 2016, the screen seems to be stuck on the Kindle Unlimited ad … read more
Viet -MS Office Tech
Viet -MS Office Tech
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My kindle is stuck on a page which says "Empty Battery" but
my kindle is stuck on a page which says "Empty Battery" but the charger won't charge it. There is no green light or red light showing (nothing). I have tried sliding the power button along and holding… read more
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I open my kindle yesterday morning and it did nothing so i
I open my kindle yesterday morning and it did nothing so i charged it and all I got was the words Kindle Fire and then nothing. I have tried holding the power button in for 40 sec and then tried to tu… read more
AnswerManRob
AnswerManRob
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I have not used my Kindle fire in a number of weeks. When I
I have not used my Kindle fire in a number of weeks. When I went to recharge the battery, the orange light showing it's re charging will not stay on.… read more
Freddy M.
Freddy M.
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I bought a Kindle Touch about six months ago. I was just starting
I bought a Kindle Touch about six months ago. I was just starting to use it when I changed priorities. About a week ago I tried to start it up and get nothing. The battery shows one narrow black bar o… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Last week I related the problems I am having with my kindle.
Last week I related the problems I am having with my kindle. you gave me a procedure to fix the problem. It stayed fixed for 2 days. Yesterday while I was reading, the words disappeared from the page … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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