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Related E-Readers Questions
My paperwhite is fully charged but nothing happens when I
my paperwhite is fully charged but nothing happens when I swipe it to start it … read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
42,735 satisfied customers
I have a Kindle Paperwhite received as a gift about 3-4
I have a Kindle Paperwhite received as a gift about 3-4 years ago. Now, I'm having trouble with page turning. I just won't turn with a swipe or tap. I have in the center of the screen a 3 in square wh… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,681 satisfied customers
Have kindle lite for couple years not working when wanting
have kindle lite for couple years not working when wanting to change page and swipe when opening … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
My paperwhite Kindle # EY21IC10099A-1946 is not functioning.
My paperwhite Kindle # EY21IC10099A-1946 is not functioning. No swipe to unlock symbol at bottom of screen. Is there a fix or reset … read more
Josh
Josh
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Associate Degree
778 satisfied customers
My Kindle won't turn the page easily when I swipe my finger
My Kindle won't turn the page easily when I swipe my finger across the page. I can access the Kindle store and other apps from the left hand upper corner easily. I assume that my Kindle is dying. Outs… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
My paperwhite isn't working. I have shut it off and
my paperwhite isn't working. I have shut it off and restarted several times. I can put password ***** and get to page, then can't swipe any pages … read more
Nathan
Nathan
Bachelors of Science
25,935 satisfied customers
While reading my kindle paperwhite the cable (Comcast) went
While reading my kindle paperwhite the cable (Comcast) went out. Was out about 30 minutes and now kindle appears to be locked. Screen is the Kindle logo. It was on charger but I removed it. I've tried… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
I can't unlock my kindle, kindle paperwhite over 1 year, two
two days I have tried many times to unlock it by swiping the machine … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,514 satisfied customers
I have a Kindle Paperwhite about 2 years old. It has stopped
I have a Kindle Paperwhite about 2 years old. It has stopped working I have a cover picture, but cannot swipe,, and if it does, it shows a blank page. I cannot do anything with it. HELP… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
My kindle is frozen. I have turned it off several times, but
My kindle is frozen. I have turned it off several times, but cannot even swipe to start it. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,681 satisfied customers
My kindle 2 paperwhite appears to be frozen. I cannot swipe
My kindle 2 paperwhite appears to be frozen. I cannot swipe to the next page. Closing it put it back to the front again and only by plugging it into to recharge can I get up a page of print, but still… read more
Nathan
Nathan
Bachelors of Science
25,935 satisfied customers
I have a Kindle Paperwhite. Was just using it day before
I have a Kindle Paperwhite. Was just using it day before yesterday and all was fine. Yesterday when I went open it, the touch swipe did not open it. I plugged it in, thinking the battery might have ru… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,681 satisfied customers
My Kindle suddenly quit swiping, turning pages, and getting
My Kindle suddenly quit swiping, turning pages, and getting rid of help data. Sometimes it will swipe and sometimes it will turn the page after a wait. … read more
Nathan
Nathan
Bachelors of Science
25,935 satisfied customers
My kindle paperwhite will not allow me to swipe to the next
my kindle paperwhite will not allow me to swipe to the next page … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,681 satisfied customers
My guarantee expired last month and now I have problems
Hi My guarantee expired last month and now I have problems turning the page? Myrna … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,514 satisfied customers
Was in the process of reading a book on kindle and swiped to
Was in the process of reading a book on kindle and swiped to get next page and the screen froze. Now screen only swipes intermittently. … read more
Cris
Cris
1,330 satisfied customers
My Paperwhite Kindle suddenly stopped "swipe" ability to
My Paperwhite Kindle suddenly stopped "swipe" ability to turn pages. What should I do to fix it? It's charged to green light so it's not dead. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,087 satisfied customers
I swipe my kindle to forward but either it doesn't or it
I swipe my kindle to forward but either it doesn't or it takes a long time to go forward. What should I do? … read more
Cris
Cris
1,330 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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