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There is a problem with my kindle payment with my credit…

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There is a problem with my kindle payment with my credit card

Technician's Assistant: What's the make/model of your device? How old is it?

My kindle is about 3 years old I have been buying books with no problem but I have been told that my credit card number is ***** longer valid.I do not know what its make or number is

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It is just the last book I have bought there may have been a change in my credit card number

Submitted: 10 months ago.Category: E-Readers
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Answered in 21 minutes by:
9/26/2017
Electronics Technician: Louie, Technician replied 10 months ago
Louie
Louie, Technician
Category: E-Readers
Satisfied Customers: 13,492
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, are you able to login into your Amazon account?
And to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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