E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Some one try to steal my kindle and erase every thing on it…

Customer Question
Hi good night some...

Hi good night some one try to steal my kindle and erase every thing on it even the register account came off and I can get in can you help

Technician's Assistant: What's the make/model of your device? How old is it?

It a kindle fire I had it over 4 years now my name is ***** ***** aruz

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Some one try to steal it from my home today

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I can remember the password ***** the account

Submitted: 10 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 5 minutes by:
9/26/2017
Electronics Technician: Nathan, Technician replied 10 months ago
Nathan
Nathan, Technician
Category: E-Readers
Satisfied Customers: 31,468
Experience: Nook, kindle & ipad expert
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you please clarify if the kindle is in your possession now but you just can't unlock/use it, or it was stolen and you want to deactivate it so someone else can't use it on your account?

Ask Your Own E-Readers Question
Customer reply replied 10 months ago
The email has change the old email was***@******.***
Electronics Technician: Nathan, Technician replied 10 months ago

I'm sorry but it is still not clear what you are trying to do here, can you please be more specific.

Ask Your Own E-Readers Question
Electronics Technician: Nathan, Technician replied 10 months ago

Hello, it appears your question is still open.
Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.
Nathan

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I can't remember my password on my kindle fire. Two days
I can't remember my password ***** my kindle fire. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
While reading my Kindle it suddenly went to a different mode
While reading my Kindle it suddenly went to a different mode and said my fire tablet has been updated and now all my purchased books have disappeared and the Kindle says it is not registered! What now… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I just received my new kindle fire and I can't get it past
I just received my new kindle fire and I can't get it past the registration site. I have tried my old password ***** I have tried a new password ***** it keeps telling me that there is already an acco… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I lost everything on my Kindle fire and had to start from
I lost everything on my Kindle fire and had to start from the beginning I am OLD and have poor vision so it is very difficult for me to type in everything they are asking for. How can I get my origina… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Im trying to register my kindle and it wont except my pass
im trying to register my kindle and it wont except my pass word … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have an old kindle that I have had for five years. My son
I have an old kindle that I have had for five years. My son gave me a new kindle fire as a present this weekend. I tried to register it in my name, but I had forgotten my password. I have tried so 'll… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I purchased a Kindle Fire from QVC. I have the lifetime support.
I purchased a Kindle Fire from QVC. I have the lifetime support. I'm having trouble registering my Kindle. Every time that I type in my Amazon. com password, the response is an error while registering… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I have a screen that says register your kindle, it asks for
I have a screen that says register your kindle, it asks for my email [email protected] and password, which i chose as XXXXXXXX. it came back as reistration error the info doesnt match amazon accoun… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Our son and daughter-in-law bought me a kindle fire for my
Our son and daughter-in-law bought me a kindle fire for my birthday and because it was bought using our daughter-in-law's amazon account, it came registered under her name. I would like to re-register… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I am probably too stupid to even consider answering my question,
I am probably too stupid to even consider answering my question, but here goes. My kids gave me a Kindle Fire and I have tried repeatedly to get signed on and can't make it work. I finally got a messa… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have changed my Amazon password since I got my Kindle
I have changed my Amazon password ***** I got my Kindle Fire. Do I need to go back, deregister and register again with the new password ***** did it carry over? I try to order from Amazon and they tel… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I bought a new Kindle Fire yesterday yesterday and somehow
I bought a new Kindle Fire yesterday yesterday and somehow I must have entered a password XXXXX the network section before I set up network and now when I try to enter a network the available networks… read more
Nathan
Nathan
Technician
31,468 satisfied customers
I just purchased a kindle fire and am trying to register. I
I just purchased a kindle fire and am trying to register. I have had an account with my previous kindle but do not remember which email address or password XXXXX used. I would like to transfer the new… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
In setting up my Fire I accidentally erased the registration.
In setting up my Fire I accidentally erased the registration. I don't know the things they are asking me to give to register it. Can you help? It was Dr. Wilson's 3rd Kindle… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Good evening, I just purchased a Kindle Fire however I am
Good evening, I just purchased a Kindle Fire however I am not able to register it. I had entered my yahoo email address and password XXXXX I receive the message that the two dont match. I had just cha… read more
Daniel P.
Daniel P.
Wireless Sales Consultant
Currently a student
2,058 satisfied customers
I recently bought a Kinde fire for my 10 yr old granddaughter,
I recently bought a Kinde fire for my 10 yr old granddaughter, for a Christmas gift. I would like to load it up with a game or two, some books and maybe a movie, so she can enjoy it right out of the b… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I now have Kindle Fire and want to transfer my older kindle
I now have Kindle Fire and want to transfer my older kindle to my daughter. How do we do this? Thank you… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Last week I bought a book for my Kindle, its on my list of
Last week I bought a book for my Kindle, it's on my list of purchases, but never showed up on my Kindle. Can you help me? Also I have a password XXXXX my Kindle. Can I remove it?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x