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Related E-Readers Questions
I recently purchased a paper 7th generation. It came with a
I recently purchased a paper white 7th generation. It came with a charging cord that had an indentation to show the correct side up (rather than the tree.) I just spoke with a Kindle support person wh… read more
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Josh
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Forggot/displaced my password, Kindle, about 3 years
Just recently used Kindle to purchase a book/tried to--haven't done this for about a year … read more
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Does my kindle have a screen lighting button? new the least
does my kindle have a screen lighting button? JA: What's the make/model of your device? How old is it? Customer: new the least expensive JA: How long has this been going on? What troubleshooting have … read more
Randy***** CellTech
Randy***** CellTech
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I have a B&N gift card I want to put on my Nook account and
I have a B&N gift card I want to put on my Nook account and it won't take it, as the number on it does not have any letters in it. Help.… read more
Dr. Fix-It
Dr. Fix-It
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I think I bent my kindle a bit too much in my backpack. The
I think I bent my kindle a bit too much in my backpack. The screen won't work right any more, with a 1-inch zone of streaks at the top and the contrast so low I can barely read anything below that. Ev… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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I have the kindle model #D00111 the screen has black stripes
I have the kindle model #D00111 the screen has black stripes across the face with or without the battery.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My kindle screen in lined & only very partial readable. I have
My kindle screen in lined & only very partial readable. I have tried re-setting, 15 & 20 seconds as shown in instruction manual, ensuring that kindle is fully charged- no change… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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The lower half of my Kindle screen is permanently blanked out
The lower half of my Kindle screen is permanently blanked out . The battery is fully charged and i have held the battery switch on for several minutes without any change. Any advice please? H.S.Smith… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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I try to turn on the ereader and the green light comes on but
I try to turn on the ereader and the green light comes on but nothing happens,what can I do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle 1. I charged it and turned it on and the words
I have a Kindle 1. I charged it and turned it on and the words amazon kindle came on and the unit locked up. What do I need to do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I got a Kindle Fire for my birthday on December 7th 2011.
I got a Kindle Fire for my birthday on December 7th 2011. I have been using it. Yesterday it warned me it was low on the battery and then it went black. I plugged it in and all I get is the word Kindl… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
When I try to download a new book I get the notice to regester
When I try to download a new book I get the notice to regester my Kindle. When I go to settings I see I am already regestered. Why can't I download any books. Thank you.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I cannot get my kindle tostay on or for the screen to open., The
I cannot get my kindle tostay on or for the screen to open., The screen saver stays on and only the upper portion you can see the actual books It is totally charged… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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i am in Vancouver, BC Canada and my little black button has
i am in Vancouver, BC Canada and my little black button has broken (menu/back). How can I get it repaired? The computer store here asked me to contact you. It was a gift. I have no idea where it was p… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My pandigital is frozen with a white screen and blue cross
My pandigital is frozen with a white screen and blue cross I have powered it off and it is still frozen… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
First of all, I would like to know what the warranty was that
First of all, I would like to know what the warranty was that came with my 2nd generation Kindle. 2ndly, here is what is happening. Nothing, when I try to get to the mail page. (going form the on posi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I purchased a Kindle DX (model D00801) (serial number B005A0A200631953
I purchased a Kindle DX (model D00801) (serial number B005A0A200631953) in June of 2010, through Amazon as a gift for my wife. The cursor button has split diagonally about a month ago- it still functi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle is not working. took it back to point of purchase.
my kindle is not working. took it back to point of purchase. return to manufactor after 15 days. need information?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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